NGOZI NDUKA-NWAGBO
Toronto
Summary
Healthcare professional with strong experience in patient care and support. Skilled in assisting with daily living activities, maintaining patient comfort, and ensuring adherence to care plans. Known for excellent teamwork, adaptability, and delivering reliable results. Compassionate, patient-focused, and adept at fostering positive environment.
Overview
4
4
years of professional experience
Work History
Sales Advisor
H&M Hennes & Mauritz
03.2024 - 04.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Health Care Aide
Bhakti Consult Hospital
01.2021 - 10.2023
- Provided assistance in activities of daily living by dressing, grooming, bathing, toileting and feeding patients.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patient's care, condition, and progress.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Education
Graduate Certificate - Personal Support Worker
CLI College of Business, Health And Technology
Toronto, ON12-2025
Certificate - Crisis Prevention And Intervention (CPI)
CLI College of Business, Health And Technology
Toronto, ON08-2025
Certificate - MaskFit Training
CLI College of Business, Health And Technology
Toronto, ON05-2025
Postgraduate Diploma - Event Management
St Clair College
Windsor, ON04-2025
Certificate - First Aid And CPR
Second Chance Cpr
Windsor, ON03-2025
Skills
- Excellent written and verbal communication
- Team Player
- Patient-focused care
- Compassionate caregiver
- Mobility assistance
- Light housekeeping
- Care plan implementation
- Adaptable
Languages
English
Timeline
Sales Advisor
H&M Hennes & Mauritz
03.2024 - 04.2025
Health Care Aide
Bhakti Consult Hospital
01.2021 - 10.2023
Graduate Certificate - Personal Support Worker
CLI College of Business, Health And Technology
Certificate - Crisis Prevention And Intervention (CPI)
CLI College of Business, Health And Technology
Certificate - MaskFit Training
CLI College of Business, Health And Technology
Postgraduate Diploma - Event Management
St Clair College
Certificate - First Aid And CPR
Second Chance Cpr
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