ABDULLAH KALAIR
Mississauga
Summary
Dynamic Sales Advisor with a strong background in managing diverse teams and implementing innovative solutions. Looking for an opportunity to lead initiatives in supply chain optimization, cost reduction, and revenue growth, contributing to the success and expansion of a progressive organization. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Advisor
Electric Power Inc.
08.2020 - Current
- Lead, mentor, and supervise a team of six employees
- Identified inefficiencies in existing processes and developed solutions to optimize workflow
- Analyzed market trends and customer feedback to make data-driven decisions
- Made over one hundred phone calls and cold emails per day targeting prospects across North America
- Efficiently managed new leads and responded to inbound consumer queries
- Prepared quotations for customers efficiently and in a timely manner via phone, email or in person
- Conducted regular financial analysis to identify areas for improvement and maximize profitability
- Helped customers select the perfect product by providing excellent customer service.
Sales Specialist
Rogers Communications
11.2022 - 01.2024
- Assisted customers in selecting products and services, achieving a monthly sales target of $10,000
- Provided exceptional customer service, resulting in a 98% satisfaction rating
- Demonstrated expert knowledge of company products and services, including wireless plans, home internet options, and digital TV packages
- Consistently met and exceeded monthly sales targets, achieving an average of $15,000 in sales per month
- Upsold products and services to customers, resulting in an average increase of 30% in monthly sales
- Functioned as a mentor to new hires, training them in sales techniques and company policies.
Delivery Driver
Leva Sleep
12.2020 - 07.2021
- Provided excellent customer service to all clients and resolved any issues
- Delivered and set up all items in the customer’s desired area of the home
- Confirmed all items on the order have been set up and/or received by the customer
- Assisted in receiving product in the warehouse (when needed)
- Maintaining cleanliness of work vehicles and ensuring gas tank is filled
- Coordinated Product pick-up from suppliers
- Created QR codes for merchandise in warehouse to maintain daily inventory count.
Delivery Associate
Simplify Supply Chain Solutions - Amazon
09.2019 - 12.2020
- Loaded and unloaded goods, using trip planning aids and communicating information to a central dispatcher if required
- Entering and exiting vehicle over 150 times if needed
- Delivered packages to residential and commercial clients
- Scanned products upon pick-up and delivery
- Called and communicated with customers when needed.
Education
Ontario College Diploma - Business
Sheridan College Pilon School of Business
04.2023
Bachelor of Arts - Political Science
Wilfrid Laurier University
Waterloo, ON01.2019
Ontario Secondary School -
St. Marguerite Douville Secondary School
Brampton, ON01.2015
Skills
- Excellent verbal and written communication in English, Urdu, and Hindi
- Great at providing friendly customer service to ensure successful communication through active listening and thoughtful questions
- Enthusiastic collaborator that shares knowledge and encourages the development of others
- Mastery of Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
- Comfortable working in both Microsoft Windows 10 and Mac OS X
- Excellent communication skills with a focus on team building and customer relations
- Outstanding organizational, multitasking, and problem-solving abilities
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
References
REFERENCES AVAILABLE ON REQUEST
Languages
English
Native or Bilingual
Urdu
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Arabic
Limited Working
Timeline
Sales Specialist
Rogers Communications
11.2022 - 01.2024
Delivery Driver
Leva Sleep
12.2020 - 07.2021
Sales Advisor
Electric Power Inc.
08.2020 - Current
Delivery Associate
Simplify Supply Chain Solutions - Amazon
09.2019 - 12.2020
Ontario College Diploma - Business
Sheridan College Pilon School of Business
Bachelor of Arts - Political Science
Wilfrid Laurier University
Ontario Secondary School -
St. Marguerite Douville Secondary School
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