Ngoc Tran
St. John's,NL
Summary
Reliable Assistant/Cashier and Invigilator offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Invigilator
Ielts by IDP
02.2024 - Current
- Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
- Provided clear instructions for exam procedures, streamlining the process and reducing student anxiety before tests.
- Streamlined the administration of exams by efficiently organizing testing materials and maintaining detailed records.
- Maintained a professional and quiet environment for optimal test-taking conditions, leading to increased concentration and better performance.
Assistance - Cashier
Nails Time
01.2019 - Current
- Greeting customers, communicate with customers and checking customers into the system
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Peer Tutoring
Holy Heart of Mary High School
01.2020 - 06.2020
- Facilitated peer tutoring sessions between struggling students and those who excelled in specific subjects, fostering a sense of community within the classroom.
- Implemented peer tutoring system to enhance comprehensive understanding of math techniques and increase student test scores.
- Supervised peer tutoring sessions to promote collaborative learning among students at various skill levels.
Education
BBA - Accounting And Finance
Memorial University of Newfoundland, St. John's Campus
St. John's, NL05.2025
High School Diploma -
Holy Heart Of Mary High School
St. John's, NL06.2021
Skills
- Problem-solving abilities
- Strong Communication Skills
- Effective Time Management
- Excellent attention to detail
- Team Collaboration
Accomplishments
- The Electoral District Scholarship 2021
- The Memorial University of Newfoundland International Entrance Scholarship 2021
- The Dean’s List of Faculty of Business Administration 2022 - 2023
Languages
English
Vietnamese
Timeline
Invigilator
Ielts by IDP
02.2024 - Current
Peer Tutoring
Holy Heart of Mary High School
01.2020 - 06.2020
Assistance - Cashier
Nails Time
01.2019 - Current
BBA - Accounting And Finance
Memorial University of Newfoundland, St. John's Campus
High School Diploma -
Holy Heart Of Mary High School