Summary
Overview
Work History
Education
Skills
Work Experience
Key Skills And Characteristics
Languages
Timeline
Generic

Kyla Joy Magallanes

North York,ON

Summary

A highly skilled and personable individual with year of experience in customer services, seeking to obtain full-time work where my education, strong work ethic and reliability may be used to provide a high-level support within the workplace. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Service Crew Front Counter

Dollarama
09.2023 - Current
  • Merchandiser at a certain aisle
  • Provided outstanding customer service
  • actively engaging and assisting customers
  • Managed cash transactions with accuracy and efficiency
  • consistently balancing cash at the end of every each shift

Dental Administrative Assistant

Reza
07.2022 - 12.2023
  • Improved patient satisfaction by efficiently managing appointment schedules and confirming appointments in a timely manner.
  • Enhanced office efficiency by organizing patient files, updating dental records, and maintaining accurate documentation.
  • Streamlined insurance claim processes for faster reimbursement, submitting claims accurately and promptly.
  • Assisted with treatment planning, ensuring patients understood their options and financial responsibilities.
  • Optimized office workflow by effectively handling incoming calls, messages, emails, and faxes from patients and providers.
  • Facilitated smooth communication between patients and dental staff, addressing concerns and answering questions professionally.

ALL STATIONS CREW

McDonalds Corp.
03.2022 - 08.2023
  • Taking orders from customers and preparing food accordingly
  • Checking the temperature of the food to ensure safety
  • Greeting and welcoming guest
  • Accurately taking and serving guest order
  • Cleaning and organizing work areas.

Education

GED -

ACADEMY OF LEARNING TORONTO
Toronto, Ontario
10.2023

College Degree -

JOHN B LACSON FOUNDATION MARITIME UNIVERSITY
09.2021

Senior High-School Diploma -

PHINMA UNIVERSITY OF ILOILO
03.2019

High-School Diploma -

FORT SAN PEDRO NATIONAL HIGH SCHOOL
03.2017

Skills

  • Customer Service
  • Attention to detail
  • Leadership
  • Resilience
  • Initiative
  • Perseverance
  • Communication
  • Microsoft Word
  • First Aid/CPR
  • Good Telephone Etiquette

Work Experience

  • Dedicated and detail-oriented Dental Administrative Assistant with [2 years] of experience providing efficient administrative support in dental office settings. Adept at managing front desk operations, scheduling appointments, handling patient inquiries, and ensuring a smooth workflow. Seeking to contribute my organizational and communication skills to a dynamic dental practice

Key Skills And Characteristics

  • Experienced in customer service.
  • Excellent oral communication, listening skill and willing to take constructive criticism.
  • Quick Learner, willing to learn new things and possess good time management.
  • Excellent problem-solving skill.
  • Able to work in a fast-paced environment.
  • Possess a high Level of Emotional Intelligence/quotient.
  • Able to work independently and as part of a team with outstanding leaders.

Languages

English
Full Professional
tagalog
Full Professional

Timeline

Service Crew Front Counter

Dollarama
09.2023 - Current

Dental Administrative Assistant

Reza
07.2022 - 12.2023

ALL STATIONS CREW

McDonalds Corp.
03.2022 - 08.2023

GED -

ACADEMY OF LEARNING TORONTO

College Degree -

JOHN B LACSON FOUNDATION MARITIME UNIVERSITY

Senior High-School Diploma -

PHINMA UNIVERSITY OF ILOILO

High-School Diploma -

FORT SAN PEDRO NATIONAL HIGH SCHOOL
Kyla Joy Magallanes