Nestor Quezada
Los Angeles
Summary
Dedicated Behavioral Health professional with experience in case management and behavioral health support. Proficient in bilingual communication, leveraging problem-solving skills to enhance client engagement and access to essential resources.
Overview
4
4
years of professional experience
Work History
Case Manager
Starbridge Recovery
Woodland Hills, CA
01.2024 - 01.2025
- Conducted initial assessments to determine client needs and eligibility for services.
- Developed personalized care plans in collaboration with clients and the clinical team.
- Facilitated access to community resources such as State Unemployment Benefits, State General Relief Benefits (Cash Aid, Food Stamps) and Employer FMLA ensuring comprehensive support for clients.
- Participated in regular team meetings to discuss case updates and share best practices for client management.
- Monitored client progress, adjusting care plans as necessary to promote successful outcomes.
- Maintained accurate documentation of case notes and client interactions in compliance with regulations.
Behavioral Health Technician
Starbridge Recovery
Woodland Hills, CA
08.2022 - 01.2024
- Monitored client behavior and progress, documenting observations accurately and timely.
- Provided crisis intervention, ensuring safety for clients and staff during critical situations.
- Trained new staff on protocols and best practices for client care and safety measures.
- Conducted client rounds to check on residents.
- Facilitated on-site activities, support groups, and outings for clients.
Office Manager
LiCasa IOP
Burbank, CA
02.2021 - 01.2022
- Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
- Managed scheduling and coordination of meetings and doctor appointments for clients, optimizing time management.
- Developed onboarding materials for new clients.
- Handled sensitive information with discretion, maintaining confidentiality of company and client documents, and personnel records.
- Oversaw office inventory by ordering and requisitions and stocking and shipment receiving.
Skills
- Valid Driver License
- Bilingual (Spanish)
- Problem-solving
- Case management
- Time management
- Case documentation
Timeline
Case Manager
Starbridge Recovery
01.2024 - 01.2025
Behavioral Health Technician
Starbridge Recovery
08.2022 - 01.2024
Office Manager
LiCasa IOP
02.2021 - 01.2022