Nellie McLarty
Windsor,ON
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Mike Cardinal
02.2020 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
High School Diploma -
Walkerville Collegiate Institute
Windsor, ON06.2023
Skills
- Supply Restocking
- Phone Inquiries
- Accuracy and Efficiency
- Cash Handling
- Bus Tables
- Guest Satisfaction
- Special Dietary Requirements
- Adaptable and Flexible
- Safety and Sanitation
- Ability to Lift 30 Pounds
Certification
- CPR Training - August 2023
- Certified Food Handlers, August 2023
Timeline
Waitress
Mike Cardinal
02.2020 - Current
High School Diploma -
Walkerville Collegiate Institute
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