Jennifer Huitema
Jarvis,ON
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Work History
Waitress
Shire Restaurant
05.2017 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Waitress
Fishermans Catch
03.2005 - 05.2016
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Education
High School Diploma -
Skills
- Error Identification
- Wine Knowledge
- Restocking Condiments
- Glassware Polishing
- Upselling Techniques
- Dessert Preparation
- Wine Service
- Dining Room Cleaning and Upkeep
- Cash Handling
- High-Volume Dining
- Supply Restocking
- Menu Memorization
- Dining Customer Service
- Beverage Preparation
- Dish Preparation
- Food Spoilage Prevention
- Special Dietary Requirements
- To-Go Order Preparation
- Table Bussing
- Table Setting Arrangements
- Seating Assignment Preparation
- Dietary Restrictions
- Stocking and Replenishing
- Accurate Money Handling
- Food Running
- Item Promotion
- Standards Compliance
- Team Collaboration
- Service Prioritization
- Complaint Resolution
- Plates Presentation
- Performance Improvement
- Safety and Sanitation
- Bar Terminology
- Workflow Coordination
- Table Monitoring and Turnover
- Greeting and Escorting Guests
- Waiting Tables
- Corrective Actions
- Taking Reservations
- Phone Inquiries
- Warm and Friendly
- Recommend Menu Items
- Accuracy and Efficiency
- Cool Under Pressure
- Transactions and Cash Handling
- Ability to Lift 30 Pounds
- Guest Satisfaction
- Billing and Payment Processing
- Guest Accommodations
- Courteous Phone Demeanor
- Dining Room Monitoring
- Table Preparation
- Servsafe Certified
- Adaptable and Flexible
- Covid Symptom Screening
- Upselling
Certification
- Licensed waitress -
- 2017 may 4 till present
- Fishermans restaurant
- 2006-2016
- Certified
- Knowlage First Financial
- R.E.S.P
- 2004-2006
Timeline
Waitress - Shire Restaurant
05.2017 - Current
Waitress - Fishermans Catch
03.2005 - 05.2016
Hagersville Secondary School - High School Diploma,
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