Nelana Wickramasinghe
Etobicoke,ON
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Entry-level mail service professional trained in sorting, shipping and receiving procedures. Desiring to build long term career in field from bottom up. Team player and relationship builder.
Developed versatile skills in fast-paced, customer-oriented environment. Demonstrated expertise in managing tasks efficiently and maintaining high levels of accuracy. Seeking to transition into new field where these skills can drive exceptional performance and contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Postal Clerk
Canada Post/ Shoppers DM
03.2022 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
- Upsold postal services like insurance and tracking.
Education
BBA - Marketing Management
Toronto Metropolitan University
Toronto04-2026
Skills
- Problem-solving skills
- Computer savvy
- Verbal/written communication
- Interpersonal communication
- Reliability
- Customer Service
Languages
English
Native or Bilingual
Sinhala
Limited Working
Citizenship
For dedicated work in organizing activities within a school setting
Timeline
Postal Clerk
Canada Post/ Shoppers DM
03.2022 - Current
BBA - Marketing Management
Toronto Metropolitan University
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