Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Work Availability
Accomplishments
Timeline
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Neko Shein

Calgary,AB

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Value Buds
09.2023
  • Established a strong sales and customer service culture with accountability for operating standards and a drive to increase financial performance
  • Facilitated a welcoming and positive atmosphere for everyone in the store to promote excellent customer experience
  • Maintained a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products
  • Participated in routine store audits and ensured cleanliness was a priority
  • Complete customer transactions on the POS system and adhere to all cash, inventory and Loss Prevention procedures
  • Comply with Nova Cannabis policies, standard operating procedures, and practices including all OH&S (Occupational, Health, and Safety) policies and procedures
  • Recruited and trained a dynamic team to maximize sales and maintain high store standards.

Self Employed

Clever Vacuum
01.2022 - 12.2023
  • Cultivated strong business relationships with diverse clients to drive sales & profits
  • Designed marketing collateral, in-store signage, logos and advertisements, including Digital & SEO marketing to promote local business
  • Communicate with clients to understand specific requirements and negotiate contracts
  • Managed external vendors and subcontractors and partnered with marketing companies and website hosts
  • Prepare invoices for customers' purchase orders for vendors, track payments, and provide accounting records to CPA
  • Oversee all aspects of business operations, including maintaining & required licenses and ensuring timely filing of taxes
  • Grew client base from 0 to 300.

Store Manager

Rogers Communications
11.2014 - 06.2021
  • Cultivated strong business relationships to drive business development
  • Implemented strategic merchandising to optimize sales and enhance customer experience
  • Ensured monthly inventory counts were carried out to minimize shrinkage costs and increase profits
  • Oversaw recruitment, training, coaching, and mentoring to maximize productivity and revenue across 4 locations
  • Managed daily operations to ensure sales staff complied with and understood company policies
  • Successfully fostered a positive work environment and dynamic sales culture
  • Prepared the store for internal audits by maintaining high operational standards
  • Have experience with multiple brands.

Education

Graduated Grade 12 Diploma -

Forest Lawn High School
01.2012

Skills

  • Leadership Skill
  • Emotional Intelligence
  • Time Management
  • Problem-Solving
  • Creativity
  • Adaptability
  • Communication
  • Marketing
  • Coaching & Development
  • Critical thinking
  • Recruiting
  • Human Resource
  • Customer Service & Sales
  • Customer Relations
  • Customer Service
  • Multitasking and Organization

Certification

CPR Basic Level C

Accomplishments

Rogers Communications, 11/15/14, 06/30/21

  • Circle of Champions 3X winner
  • Business Excellence 1X Winner
  • Top 5 Stores in Canada Accessories Revenue
  • Top 5 Stores in MBB Revenue
  • Device Protection Ambassador

Clever Vacuum, 12/15/21, 12/15/23

  • Home Star Best of Awards Vacuum Sales & Service

Value Buds, 01/09/2023, 30/06/2024

  • Top SNDL Sales 7 months in a row

Languages

English
Full Professional
Hindi
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Rogers Communications, 11/15/14, 06/30/21

  • Circle of Champions 3X winner
  • Business Excellence 1X Winner
  • Top 5 Stores in Canada Accessories Revenue
  • Top 5 Stores in MBB Revenue
  • Device Protection Ambassador

Clever Vacuum, 12/15/21, 12/15/23

  • Home Star Best of Awards Vacuum Sales & Service

Value Buds, 01/09/2023, 30/06/2024

  • Top SNDL Sales 7 months in a row

Timeline

Store Manager

Value Buds
09.2023

Self Employed

Clever Vacuum
01.2022 - 12.2023

Store Manager

Rogers Communications
11.2014 - 06.2021

Graduated Grade 12 Diploma -

Forest Lawn High School

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Neko Shein