NEIL GORDON
OTTAWA,ON
Summary
Experienced sales professional with a strong track record in building client relationships, providing exemplary customer service and meeting team and personal goals. Known for emphasizing teamwork and producing tangible outcomes as well as working towards the customers expectations. Adaptable to market changes, skilled in persuasive communication, and proficient in strategic planning.
Overview
13
13
years of professional experience
Work History
Sales Rep/Account Advisor
Homestars
01.2023 - 10.2024
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Participated in weekly and daily sales meetings for effective planning and goal settings.
- Ran AI customer service and worked with a range of different applications.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Owner/Operator/Founder
Ottawa Valley Meats
02.2018 - 04.2023
- Managed day-to-day business operations such as Sales, Warehouse, and Slaughterhouse management.
- Handled business-to-business sales and business relationships.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Handled customer complaints and retentions.
- Created customer review system.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts as a Vice-President of Marketing.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved and generated over 5 million dollars annually in Ottawa.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Created one of the top online meat companies in Ontario
- Sold 90% of company shares, Nov 2022
District Sales Associate
Nutrafarms Canada
03.2013 - 02.2018
- Conducted in-person engaging product demonstration.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Promoted sales to existing clients, identified and solicited potential clients.
- Estimated and quoted prices, credit or contract terms, warranties and delivery dates
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
District Sales Associate and Mentor
Rainbow Canada
07.2013 - 01.2014
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with team members to achieve monthly sales targets.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Increased district sales
- Promoted sales to existing clients, identified and solicited potential clients
- Provided clients with presentations on the benefits and uses of goods or services.
- Estimated and quoted prices, credit or contract terms, warranties and delivery dates.
- Post sales ongoing support
Junior Sales Representative
CBU Publications
01.2012 - 03.2013
- Increased general revenue through cold calling
- Maintained a high level of industry knowledge by attending relevant workshops, conferences, and seminars.
- Adapted script for higher productivity
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Initiated cold calls daily to expand outreach efforts resulting in increased lead generation rates.
Education
High School Diploma -
North Grenville District High School
Kemptville, ON06-2003
Skills
- Experienced with Word Processing and Spreadsheet Software
- Motivated Self-starter
- Organizational Time Management
- Salesforce CRM Proficiency
- Sales Team Management
- Digital Marketing Strategy
- Script Assessment
- B2B Sales
- Customer Relationship Management
- Customer Service and Retention
2021-2022 Ottawa Face Magazine-OTTAWA VALLEY MEATS
Awarded as one of the top meat companies in Ottawa.
2016-2017 Top New Sales Representative-NUTRIFARMS
Awarded to the Representative that sold the most new business through Ontario.
Timeline
Sales Rep/Account Advisor
Homestars
01.2023 - 10.2024
Owner/Operator/Founder
Ottawa Valley Meats
02.2018 - 04.2023
District Sales Associate and Mentor
Rainbow Canada
07.2013 - 01.2014
District Sales Associate
Nutrafarms Canada
03.2013 - 02.2018
Junior Sales Representative
CBU Publications
01.2012 - 03.2013
High School Diploma -
North Grenville District High School
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