Neha Thukral
Oshawa,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.Looking forward for a career in an organization where I can use my diverse knowledge and technical skills, and efforts for the growth of the organization as well as my personal development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Member
SUBWAYRestaurants
Onroute, Cambridge North
05.2022 - 08.2022
- Demonstrated integrity and honesty while interacting with guests, team members, and managers
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Open the store and the register and begin prepping all of the bread, meats, and veggies and then also make the sandwiches and cashier.
Retail Store Manager
Paradise Communication
Punjab, India
07.2014 - 12.2020
- Assisted new and existing customers with purchases with activation
- Maintain accurate account information for customers.
- Proficient in preventing losses, controlling delinquent balances and collecting delinquent accounts
- Administered all paperwork and keep an inventory of merchandise and ordered part new parts
- Provided free troubleshooting and repair estimates for client approval
- Ensured that the center has replacement kits and spare parts for any planned repair and order these from manufacturers as required
- Handle adjustments as appropriate for resolving discrepancies, facilitating payment arrangement negotiations, and extensions of credit.
Education
Graduate Certificate - Website Design And Development
Conestoga College
Kitchener, ON08.2022
Bachelor of Technology - Electronics And Communication
Continental Group of Colleges
Punjab07.2014
Skills
- Customer service skills
- Troubleshoot technical difficulties
- Updating Electronic databases
- Excellent communication skills
- Effective in time management
- Skilled in MS PowerPoint, MS Outlook, MS Excel, MS Access, and MS word
- Reporting Familiarity
- Payment Processing
- Records Organization and Management
Certification
ISTQB foundation level
Timeline
Team Member
SUBWAYRestaurants
05.2022 - 08.2022
Retail Store Manager
Paradise Communication
07.2014 - 12.2020
Graduate Certificate - Website Design And Development
Conestoga College
Bachelor of Technology - Electronics And Communication
Continental Group of Colleges