Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neha Thukral

Oshawa,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.Looking forward for a career in an organization where I can use my diverse knowledge and technical skills, and efforts for the growth of the organization as well as my personal development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Member

SUBWAYRestaurants
05.2022 - 08.2022
  • Demonstrated integrity and honesty while interacting with guests, team members, and managers
  • Greeted customers and provided excellent customer service
  • Pleasantly and courteously interacted with customers
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Open the store and the register and begin prepping all of the bread, meats, and veggies and then also make the sandwiches and cashier.

Retail Store Manager

Paradise Communication
07.2014 - 12.2020
  • Assisted new and existing customers with purchases with activation
  • Maintain accurate account information for customers.
  • Proficient in preventing losses, controlling delinquent balances and collecting delinquent accounts
  • Administered all paperwork and keep an inventory of merchandise and ordered part new parts
  • Provided free troubleshooting and repair estimates for client approval
  • Ensured that the center has replacement kits and spare parts for any planned repair and order these from manufacturers as required
  • Handle adjustments as appropriate for resolving discrepancies, facilitating payment arrangement negotiations, and extensions of credit.


Education

Graduate Certificate - Website Design And Development

Conestoga College
Kitchener, ON
08.2022

Bachelor of Technology - Electronics And Communication

Continental Group of Colleges
Punjab
07.2014

Skills

  • Customer service skills
  • Troubleshoot technical difficulties
  • Updating Electronic databases
  • Excellent communication skills
  • Effective in time management
  • Skilled in MS PowerPoint, MS Outlook, MS Excel, MS Access, and MS word
  • Reporting Familiarity
  • Payment Processing
  • Records Organization and Management

Certification

ISTQB foundation level

Timeline

Team Member

SUBWAYRestaurants
05.2022 - 08.2022

Retail Store Manager

Paradise Communication
07.2014 - 12.2020

Graduate Certificate - Website Design And Development

Conestoga College

Bachelor of Technology - Electronics And Communication

Continental Group of Colleges

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Neha Thukral