Neha Padhiyar
Toronto,ON
Summary
Detail-oriented Business Analyst with over five years of experience in business analysis, data analysis, Agile software development, process design, and business systems analysis. Proficient in Excel, SQL, data visualization, dashboard creation, and process documentation, with a proven ability to translate complex data into actionable insights. Recognized for strong analytical thinking, problem-solving skills, and effective communication that fosters collaboration across Agile and cross-functional teams. Achievements include enhancing reporting accuracy by 80-90% through improved data validation and optimized dashboards, consistently delivering data-driven recommendations that bolster operational efficiency and informed decision-making.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Brillare Science
06.2025 - 09.2025
- Automated sales reporting by validating tertiary and secondary data; improved accuracy by 90%.
- Identified ERP process gaps using user insights and Business Requirement Documents; which helped in reducing system errors
- Created wireframes and led functional testing.
Delivered ERP training and SOPs; reduced support tickets by 40–50%.
- Built stock and revenue dashboards; improved inventory visibility and reduced discrepancies.
- Partnered with Finance to validate revenue data; increased reporting accuracy by 80%.
- Streamlined workflows to improve productivity and operational efficiency.
- Conducted gap analysis to highlight system and process improvement opportunities.
Senior Business Analyst
Primid Fintech
04.2021 - 03.2024
- Led cross-functional teams, defined deliverables, tracked milestones, and ensured on-time project delivery.
- Collaborated across teams to drive cohesive business analysis and project alignment.
- Conducted project stand-ups to resolve blockers, align priorities, and maintain execution momentum.
- Developed and maintained project plans, improving visibility, forecasting accuracy, and timeline management.
- Supported Amazon Web Services based implementations, ensuring stable deployments and system reliability.
- Identified and mitigated risks using post-mortems and lessons learned, reducing recurring issues.
- Managed stakeholder expectations through transparent communication and timely status updates.
- Implemented Agile practices to increase team adaptability and responsiveness.
Business Analyst
Primid Fintech
04.2020 - 12.2020
- Analyzed user behavior, platform performance, and product metrics to identify improvement opportunities and boost engagement.
- Created user journeys and partnered with engineering to deliver features aligned with business and functional requirements.
- Developed dashboards, Key Performance Indicators, and data-driven reports to support strategic decisions and roadmap planning.
- Documented workflows in Confluence and managed sprints in JIRA, improving transparency and Agile execution.
- Drove operational efficiency by automating routine tasks, enabling teams to focus on higher-value work.
Business Analyst
Discus Business Solutions
05.2016 - 01.2017
- Delivered BI dashboards and reporting solutions for CRM and sales operations, enhancing metric visibility and decision-making.
- Built wireframes and prototypes to define dashboard layouts and streamline approval cycles by 45%.
- Led data testing, validation, and quality checks, improving reporting accuracy by 80%.
- Optimized ERP and reporting processes by customizing functionalities based on stakeholder input.
- Partnered with cross-functional teams as SPOC to support Agile delivery and ensure on-time completion of project completion.
Business Analyst
Value Chain Solutions
10.2015 - 05.2016
- Served as SPOC for clients, gathering requirements and delivering solutions that improved customer satisfaction by 40–50%.
- Analyzed and resolved operational issues through structured ticket management, reducing turnaround time by 30% and maintaining SLA compliance.
- Defined clear requirements for software development teams, resolving post-deployment issues through data analysis and reducing recurring errors.
- Delivered software training, documentation, and process improvements, increasing user adoption and reducing support queries.
- Drove operational efficiency by automating routine tasks and applying best-practice methodologies, improving delivery timelines and enabling teams to focus on high-value work.
Education
Master of Computer Applications -
Vishwakarma Institute of Technology, University of Pune
Pune06-2014
B.Sc. - Computer Science
MIT
Pune06-2011
Skills
- Proficient in reporting automation using BI tools
- HTML editing and AWS fundamentals
- Skilled in utilizing Agile tools for project management and team collaboration
- Business operations analysis
- Cross-functional collaboration and delivery tracking
- Effective communication skills
- Strong analytical problem solver
- Self-motivated professional
- Strong time management skills
- Decision-making
- Data analysis
Advanced Excel and SQL proficiency
- Requirements gathering
- Operational reporting
- Operations management
- KPI tracking and KPI Monitoring
- Business analysis
- Problem-solving abilities
- CRM systems
- Attention to detail
- User acceptance testing
- Stakeholder management
- Analytical thinking
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Marathi
Native or Bilingual
Certification
- Soft Skill trainer, Image Consulting Business Institute
Accomplishments
- Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.
- Led team to meet 80% of SLAs by streamlining business processes and identifying areas for improvement.
- Coordinated cross-functional teams and provided business analysis for 8 projects totaling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Painting
Digital Painting and Illustration
Timeline
Business Analyst
Brillare Science
06.2025 - 09.2025
Senior Business Analyst
Primid Fintech
04.2021 - 03.2024
Business Analyst
Primid Fintech
04.2020 - 12.2020
Business Analyst
Discus Business Solutions
05.2016 - 01.2017
Business Analyst
Value Chain Solutions
10.2015 - 05.2016
Master of Computer Applications -
Vishwakarma Institute of Technology, University of Pune
B.Sc. - Computer Science
MIT