Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Neha Kaundal

London,ON

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Dietary Aide (3 Month Contract)

Meno Ya Win Health Center
Sioux Lookout, ON
07.2023 - 10.2023
  • Set up trays and food service carts to deliver food to residents
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served specific meals to patients with special dietary needs
  • Engaged with residents to provide positive and enriching experiences.

Lead Quality Inspector

CY Health
London, ON
01.2022 - 12.2022
  • Setting quality standards for the factory following buyer's requirements and guidance for each department and processes
  • Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials
  • Involvement in product development and sampling stage and take care of quality aspects of samples.

Process Assistant

Amazon
London, ON
05.2020 - 10.2021
  • Responded to advanced issues with professional and relationship-focused approach
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas
  • Communicated with management, line workers, engineering, and customers to understand process improvement areas and collaborate for solutions.

Store Associate

forever 21
London, Ontario
06.2018 - 11.2019
  • Comply with operational core competencies and key accountabilities
  • Work non-traditional hours on weekends and holidays
  • Deliver extraordinary service to customers
  • Assess customer profiles, buying trends and competitive information to drive business
  • Supervise loss prevention education, training, and awareness programs.

Store Associate

Guess
Chandigarh, India
12.2016 - 12.2017
  • Maintain client objectives through stocking and signing products and setting them to schematics
  • Achieve business goals through new items placement in authorized stores
  • Motivate to sell, maintain store, and communicate with team
  • Handle retail staff job functions and reconcile registers per shifts
  • Maintain store cleanliness and ensure Accounting received accurate paperwork and handle merchandise pulls.

Sales Associate

Zara
Chandigarh, India
06.2016 - 11.2016
  • Participates in collective events to keep up with the recent sales and fresh products
  • Greet clients on arrival
  • Ensure goods are stocked and displayed in approachable way on the racks
  • Adheres to store policies and procedures to be effective in selling
  • Teaming with employees to maintain customer satisfaction
  • To drive sales, go the 'additional mile.' Determine client requirements and needs, answer questions and issues of customers.

Education

Post Graduate Certificate - Hospitality and Tourism Operations Management

Fanshawe College
London, Ontario

Master's Degree - Travel & Tourism Management

Kurukshetra University
Kurukshetra, Haryana

Bachelor's Degree - Airlines, Tourism and Hospitality Management

Chandigarh Group of Colleges
Chandigarh, India

Skills

  • Professional communication/Customer Relationship Management
  • MS Office/Word/Outlook/SharePoint/PowerPoint
  • Customer Complaint Resolution
  • Documentation and reporting
  • Customer Relationship Management
  • Office systems management
  • Sales promotion/Sales report analysis
  • Problem resolution/Team management
  • Inbound Customer Service
  • New Product Information/Money handling abilities
  • Time Management

Certification

  • CGSP (Certified Guest Service Professional)
  • Smart Serve Ontario
  • Safe Food Handlers
  • Participation certificate in food and beverage seminars
  • Participation certificate in world tourism day held in college campus.
  • Acquired first price twice for the poster designing competition at national level.
  • CPR/FIRST AID/AED
  • IATA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson

Timeline

Dietary Aide (3 Month Contract)

Meno Ya Win Health Center
07.2023 - 10.2023

Lead Quality Inspector

CY Health
01.2022 - 12.2022

Process Assistant

Amazon
05.2020 - 10.2021

Store Associate

forever 21
06.2018 - 11.2019

Store Associate

Guess
12.2016 - 12.2017

Sales Associate

Zara
06.2016 - 11.2016

Post Graduate Certificate - Hospitality and Tourism Operations Management

Fanshawe College

Master's Degree - Travel & Tourism Management

Kurukshetra University

Bachelor's Degree - Airlines, Tourism and Hospitality Management

Chandigarh Group of Colleges
  • CGSP (Certified Guest Service Professional)
  • Smart Serve Ontario
  • Safe Food Handlers
  • Participation certificate in food and beverage seminars
  • Participation certificate in world tourism day held in college campus.
  • Acquired first price twice for the poster designing competition at national level.
  • CPR/FIRST AID/AED
  • IATA
Neha Kaundal