Renee McAfrey
Windsor
Summary
I am a dependable, hardworking, reliable and punctual and can meet the needs of the patrons. I have competent computer skills and experience using various software packages, which includes, Microsoft Works, Yardi, SAP, email, and the internet.
I work well as a team member or independently. I am committed to customer service, attention to detail, professionalism and follow up. I am a results oriented employee who is energetic, competent, resourceful and can multi task in a fast paced environment
Overview
19
19
years of professional experience
Work History
Property Clerk 3 Month Contract
Windsor Essex Community Housing Corporation
08.2025 - 10.2025
- Processed property applications and maintained accurate records in database systems.
- Assisted tenants with inquiries, resolving issues promptly and efficiently.
- Collaborated with team members to streamline property management processes.
- Supported the distribution of key documents to relevant stakeholders.
- Maintained confidentiality of sensitive tenant information at all times.
- Facilitated communication between tenants and property management teams effectively.
- Coordinated repair projects with contractors, ensuring timely completion within budget constraints without compromising quality or safety standards.
- Provided exceptional customer service through prompt response to inquiries from potential tenants and current residents alike.
- Reviewed lease agreements for accuracy before obtaining signatures from both parties involved in the transaction process, ensuring legal compliance across all documentation aspects related to tenancy arrangements on managed properties.
- Managed rent collection processes, maintaining accurate records of payments and pursuing delinquencies when necessary.
- Facilitated smooth move-in/move-out transitions, coordinating logistics between tenants and maintenance staff.
- Established and maintained effective key control and physical security protocols.
- Input data into automated property books and specialized systems such as Yardi and Rent Cafe.
Administator/Purchasing
Graybar Electric
11.2023 - 11.2024
- Managed administrative tasks, ensuring efficient office operations and support for team members.
- Coordinated communication between departments to enhance collaboration and workflow efficiency.
- Assisted in maintaining accurate records and documentation, supporting compliance and reporting efforts.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained strong relationships and long term purchasing agreements with suppliers and vendors.
- Maintain accurate inventory records
- Determine purchasing needs based on sales numbers
- Comparing product deliveries with issued purchase orders to ensure there are no discrepancies.
Customer Service Representative
Graybar Electric
01.2022 - 11.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed order processing using company-specific software to ensure accurate fulfillment.
- Conducted regular follow-ups with customers to ensure satisfaction and foster long-term relationships.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Project Coordinator
Graybar Electric
01.2018 - 12.2021
- Coordinated project timelines and deliverables across multiple teams to ensure alignment with organizational goals.
- Managed vendor relationships, facilitating timely procurement of materials and services for projects.
- Developed and maintained project documentation, enhancing clarity and communication among project team and management.
- Monitored project budgets and schedules, ensuring adherence to financial constraints and timelines.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Counter Sales Representative
Graybar Electric
01.2007 - 12.2017
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers in product selection, offering tailored solutions based on their needs.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Answered telephone calls to offer information and promote business products.
- Finalized sales by completing payments and required paperwork.
- Restocked, rotated and visually merchandised products for maximum sales.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Maintained accurate records of sales transactions using company-specific software systems.
Education
Bachelor of Arts - English
University of Windsor
Windsor05-1988
High School Diploma -
F J Brennan
Windsor, ON06-1984
Skills
- Purchasing management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Results driven
- Teamwork and collaboration
- Time management
Languages
English
Full Professional
Timeline
Property Clerk 3 Month Contract
Windsor Essex Community Housing Corporation
08.2025 - 10.2025
Administator/Purchasing
Graybar Electric
11.2023 - 11.2024
Customer Service Representative
Graybar Electric
01.2022 - 11.2023
Project Coordinator
Graybar Electric
01.2018 - 12.2021
Counter Sales Representative
Graybar Electric
01.2007 - 12.2017
Bachelor of Arts - English
University of Windsor
High School Diploma -
F J Brennan