Nefisah Aini
Calgary,Canada
Summary
Creative and hardworking first-year BBA student who is passionate about marketing and eager to learn more in a real business world environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Drip Or Drown
Calgary
09.2021 - Current
- Contact customers who are likely interested in our shoes and make sales
- Take care of the social media account to ensure we reach out to more customers
- Deal with the positive and negative feedback and ensure that I satisfy their needs and they have a perfect experience
- Unloaded, unboxed and transported merchandise and set up attractive displays
- Assessed needs and recommended products aligned with customer budget and preferences
- Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.
Internship Student
Benevityv/ Mount Royal University
Calgary, Alberta
01.2022 - 04.2022
- Acted decisively and without hesitation when collaborating on projects
- Understood and learned different types of technology used on projects
- Collected and analyzed information relevant to assigned tasks
- Offered creative solutions and approaches to problems
- Worked on special projects and developed strategies for important initiatives
- Established courses of action within given timeframes.
Customer Service Associate Cashier
Aini Bayi Restaurant
Shanghai, China
11.2019 - 01.2020
- Aside from the common cashier responsibility I also took charge of collecting customer feedback and reports
- My main responsibility is to maintain positive customer relationships by handling the reports and organizing the feedbacks.
Education
BBA - General Management
Mount Royal University
High School Diploma -
Joane Cardinal-Schubert High School
Skills
- Strong communication skill social-media marketing/ digital marketing
- Work well under stress Quick thinking/ quick act
- Microsoft Office Suite
- Mandarin (fluently speaking and writing)
- Being innovative and creative problem solving skill
Additional Information
As an international student, I could not work during my high school years, therefore as soon as I started my enrolment at university I took the chance and joined the activities that are organized by the innovation and entrepreneurs office at MRU such as the innovation sprint where I worked for Benevity to use innovation to solve the challenges they are facing while launching a new product. This experience really exercised my problem-solving and communication skill.
Timeline
Internship Student
Benevityv/ Mount Royal University
01.2022 - 04.2022
Sales Associate
Drip Or Drown
09.2021 - Current
Customer Service Associate Cashier
Aini Bayi Restaurant
11.2019 - 01.2020
BBA - General Management
Mount Royal University
High School Diploma -
Joane Cardinal-Schubert High School
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