Neetu Arora
Merritt,BC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Auto Sales Associate
Hub International Insurance Corporation
Merritt, BC
10.2022 - 10.2023
- Greete customers, identified their needs and provide assistance.
- Process a wide variety of auto insurance transactions including renewals, new plates, transfers,cancellations,debt payments and more.
- Creatively offer a diverse selection of ICBC and private insurance products.
- Upsell and cross-sell other insurance products from other departments.
- Administrative duties, such as, answering the phone, inventory restock.
Front Desk Receptionist
Comfort Inn
Merritt, BC
05.2020 - 08.2022
- Greeted customers warmly and made them feel welcome.
- Performs data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Cashier
Seven Eleven
Merritt, BC
11.2020 - 03.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Drive sales through effective communication with customers.
- Stocked shelves with merchandise when needed.
- Cross sell and upsell the product.
- Perform all regular cleaning activities, and other tasks included in job tasks for the day.
Education
Associate of Arts - Arts
Columbia College
Vancouver, BC04-2020
Skills
- Customer Service
- Sales Strategies
- Relationship Building
- Goal Setting
- Upselling strategies
- Revenue Generation
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Affiliations
- Worked for 2 years as a volunteer in fundraising for eye patients who are not financially stable. Usually, help patients to reach hospitals and do their surgeries, granting request from government to organize eye camp every year in our village.
References
*Angela Duhy(Manager)
Hub International
Ph no: 250-280-9593
*Karun Randhawa(Manager)
Comfort Inn & Suits
Ph no: 250-315-9776
*Pritpal (Manager)
Seven Eleven
Ph no: 250-572-2889
Timeline
Auto Sales Associate
Hub International Insurance Corporation
10.2022 - 10.2023
Cashier
Seven Eleven
11.2020 - 03.2022
Front Desk Receptionist
Comfort Inn
05.2020 - 08.2022
Associate of Arts - Arts
Columbia College
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