Neeraj Agarwal
Calgary,AB
Summary
Visionary and results-oriented technology leader with over 20 years of experience in delivering digital transformation across Upstream Oil & Gas and other industries. Proven success in driving end-to-end solution architecture, system integration, and enterprise program execution with SAP, cloud-native, and modern application technologies. Adept at stakeholder engagement, team leadership, and managing complex portfolios while ensuring innovation, audit compliance, and operational excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Leader – Digital Solutions & Integrations
LES Technologies Incture Canada Inc
06.2021 - Current
- Led architecture and delivery of SAP BTP-based solutions for major Upstream O&G clients including CHANGI Airport and JB Hunt
- Delivered integrated applications with real-time workflows and dashboards for production monitoring, asset tracking, and document automation
- Directed AI/ML solutions including GenAI-based chatbots and solutions, enhancing user self-service and reducing support load
- Spearheaded S/4HANA brownfield transformations, improving compatibility and enabling future scalability
- Managed audit compliance across platforms, addressing risks with compensating controls and zero deficiencies
- Built governance and operational frameworks across a multi-vendor ecosystem, improving SLA performance
- Reported to VP and led recruitment, coaching, and knowledge-sharing initiatives across the organization
Associate Director – Digital Programs
Incture Technologies Pvt. Ltd
04.2018 - 06.2021
- Designed and deployed full-stack cloud-native enterprise applications for clients in O&G and manufacturing sectors
- Evaluated and recommended modern tech stacks including Azure, SAP, and Mulesoft for various use cases
- Delivered POCs and POVs to assess architectural feasibility, scalability, and cost-benefit outcomes
- Supported platform modernization via event-driven designs, API-first integration, and containerized deployments
Senior Manager – Product & Architecture
OnMobile Global
07.2016 - 03.2018
- Led architecture teams for BSS platform transformation and integration
- Built scalable digital experiences across web and mobile interfaces using React, Java, and Node
- Drove continuous delivery and DevOps pipelines for improved deployment cycles and system reliability
Senior Delivery & Operations Manager
OnMobile Global
04.2011 - 06.2016
- Managed SLAs for critical telecom services (99.7% uptime), leveraging ITIL and centralized support frameworks
- Delivered cross-region enhancements and platform integrations for Tier-1 telecom clients
Delivery Manager
OnMobile Global
04.2008 - 03.2011
- Executed multi-region deployments with full-cycle ownership from solutioning to post-launch support
Associate Manager – Customer Delivery
OnMobile Global
09.2005 - 03.2008
- Managed customer relationships and performance KPIs for mobile service delivery
Network Engineer
Network Solutions
07.2004 - 08.2005
- Installed and maintained WAN/LAN networks with 99.99% uptime for financial institutions
Education
Bachelor of Technology - Computer Science & Engineering
Uttar Pradesh Technical University
01.2004
Skills
- Leadership & Strategy
- Strategic Planning
- Business & IT Alignment
- Stakeholder Engagement
- Digital Roadmapping
- Solution Architecture & Delivery
- SAP BTP
- Cloud-Native Design (Azure, SAP)
- Microservices
- Event-Driven Architecture
- Java/Node/React
- Integration & Innovation
- API-led Integration (SAP CPI/IS, Mulesoft)
- GenAI/Joule
- Workflow Automation
- DevOps/CI-CD
- Industry & Domain Expertise
- Upstream O&G
- S/4HANA Migration
- Audit & Control Compliance
- Managed Services Governance
- People & Program Management
- Cross-Functional Team Leadership
- Agile Delivery
- Vendor Oversight
- Change Management
Certification
- ITIL V3 Foundation
- SAP Integration Certification
- PMP Training Completed
- MuleSoft Training Completed
- Delivery Excellence Projects Certified
Accomplishments
- Successfully delivered SAP BTP and cloud-based solutions for top-tier global clients, improving operational efficiency by 20% and reducing project budgets by 15%.
- Directed transformation programs in Upstream O&G involving S/4HANA, integration, and workflow optimization.
- Led architecture and implementation of AI/ML-powered solutions like intelligent document processing and virtual agents.
- Oversaw multi-vendor, globally distributed teams (80+ members), ensuring high collaboration and performance.
- Managed portfolios worth $5M–$10M, driving innovation and revenue growth.
Best Employee Awards three years in a row
Awarded for consistent excellence in program delivery, innovation leadership, and cross-functional collaboration across global SAP BTP and integration engagements.
- Recognized for driving high-impact digital transformation initiatives across energy and manufacturing sectors.
- Led enterprise-scale SAP BTP implementations with measurable business value (e.g., 20% efficiency gain, 15% cost savings).
- Built and mentored global delivery teams, improving delivery velocity and stakeholder satisfaction.
- Delivered strategic engagements on time and within budget while ensuring audit compliance and operational rigor.
Timeline
Senior Leader – Digital Solutions & Integrations
LES Technologies Incture Canada Inc
06.2021 - Current
Associate Director – Digital Programs
Incture Technologies Pvt. Ltd
04.2018 - 06.2021
Senior Manager – Product & Architecture
OnMobile Global
07.2016 - 03.2018
Senior Delivery & Operations Manager
OnMobile Global
04.2011 - 06.2016
Delivery Manager
OnMobile Global
04.2008 - 03.2011
Associate Manager – Customer Delivery
OnMobile Global
09.2005 - 03.2008
Network Engineer
Network Solutions
07.2004 - 08.2005
Bachelor of Technology - Computer Science & Engineering
Uttar Pradesh Technical University
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