Neena Kumari
Toronto
Summary
Dynamic Shift Manager with proven expertise at Thinklogistics in optimizing team performance and enhancing customer satisfaction. Skilled in cash handling and employee training, I effectively coordinated schedules and maintained safety protocols, resulting in a more efficient work environment. Committed to motivating staff and ensuring operational excellence.
Overview
4
4
years of professional experience
Work History
Shift Manager
05.2024 - Current
- Assisted in coordinating team schedules and shift assignments to ensure operational efficiency.
- Learned safety protocols and procedures to maintain a safe work environment for staff and customers.
- Supported inventory management by tracking stock levels and reporting discrepancies to management.
- Engaged with customers to address inquiries, enhancing overall service experience and satisfaction.
Team Leader
Thinklogistics
08.2021 - 04.2024
- Led team in executing daily operations, ensuring adherence to quality standards and deadlines.
- Coordinated workflow among team members to optimize productivity and efficiency.
- Trained new employees on operational processes, enhancing team capabilities and performance.
- Monitored inventory levels, facilitating timely restocking and minimizing disruptions.
Education
Master of Science - Nursing Leadership Management
Seneca College of Applied Arts And Technology
North York04-2021
Bachelor of Science - Palliative Care-Multi Decpline
Niagara College
Welland08-2020
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Opening and closing procedures
- Staff motivation
- Punctual and reliable
Languages
English
Full Professional
cpr and first aid
Trained in emergency response including CPR, AED use, and First Aid procedures.
Timeline
Shift Manager
05.2024 - Current
Team Leader
Thinklogistics
08.2021 - 04.2024
Master of Science - Nursing Leadership Management
Seneca College of Applied Arts And Technology
Bachelor of Science - Palliative Care-Multi Decpline
Niagara College
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