Neema Rudia Francis

• Ensured Passenger Safety and Comfort: Conducted pre-flight safety checks, demonstrated safety procedures to passengers, and ensured compliance with aviation regulations.
• Delivered Exceptional Customer Service: Addressed passenger needs, resolved in-flight issues, and provided assistance with seating, luggage, and special requests.
• Facilitated In-flight Service: Managed meal and beverage service, handled duty-free sales, and ensured the cabin was clean and well-stocked.
• Handled Emergency Situations: Trained in first aid, CPR, and emergency evacuations to provide immediate response during in-flight medical or safety emergencies.
• Maintained Professionalism: Represented the airline with a professional demeanor, adhered to uniform and grooming standards, and promoted a positive travel experience.
• Collaborated with Crew: Worked closely with the flight deck and cabin crew to ensure smooth flight operations and effective communication.

• Screened staff and visitors to ensure compliance with safety protocols and prevent the spread of Covid-19
• Resolved inquiries and issues promptly, contributing to a safe and efficient workplace environment
• Maintained knowledge of safety procedures and contributed to team efforts to uphold standards.