Neelaampari Premnath
Windsor,ON
Summary
Self-starter with 4+ years experience in management and customer service along with stakeholder interaction. Versatile and passionate job seeker experienced in collaborative team environments demonstrated through roles such as a Sales Associate, Event Coordinator, and Data Analyst. With an energetic attitude and a sociable nature, proficient in seamlessly managing diverse responsibilities, from engaging with customers, establishing short and long-term project goals, and conducting data analysis, to delivering exceptional customer service in a fast-paced setting. Currently looking for roles to augment the skills possessed and add value to the organization.
Overview
5
5
years of professional experience
Work History
Cast Member
Cineplex
04.2022 - Current
- Collaborated with a cross-functional team to implement customer-focused initiatives that led to a substantial increase in NPS scores at Cineplex, exceeding the company's target.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Junior Data Analyst
ADA Analytics
10.2022 - 12.2022
- Provided ADA Analytics with a comprehensive report, dashboard, and presentation using PowerBi facilitating knowledge transfer and enhancing understanding of audience concerns for informed decision-making in ongoing projects.
- Strengthened internal data governance practices by helping to develop and implement policies related to data storage, access, and retention.
- Streamlined reporting processes by automating routine tasks using Python and Excel macros.
- Reduced manual processing time with automation scripts, allowing more focus on strategic initiatives within the department.
- Increased efficiency in data extraction by utilizing SQL queries for retrieving relevant information from databases.
Event Coordinator
Confetti Events
05.2019 - 12.2021
- Provided end-to-end event support, overseeing logistics, addressing inquiries via phone and email, processing financial transactions, and driving continuous improvement through post-event surveys.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Education
Post Graduate Certificate - Project Management
Cambrian College
Sudbury, Ontario10.2023
Post Graduate Certificate - Business Analytics
Cambrian College
Sudbury, Ontario12.2022
Bachelor of Technology - Electronics and Communications Engineering
Rajiv Gandhi College of Engineering and Technology
Pondicherry, India11.2020
Skills
- Quick-learning
- Strong teamwork
- Public Speaking
- Leadership Qualities
- Attention to Detail
- Problem-solving abilities
- Employee mentoring
Skillset
SQL, Python, Tableau, PowerBi, JIRA, Agile methodology, Microsoft Office, G Suite, Microsoft Project, Digital Marketing, Google Analytics, Resource Optimization & Management, Business Intelligence,
Projects
- Built a smart helmet system to enforce helmet use, minimize reckless driving, and provide automated alerts with live tracking in accidents | Wireless and Embedded system
- Analyze climate impact via Twitter data, identifying local concerns to develop decision-making tools and contribute to Ada Analytics' ongoing projects for targeted audience engagement | Analytics
Timeline
Junior Data Analyst
ADA Analytics
10.2022 - 12.2022
Cast Member
Cineplex
04.2022 - Current
Event Coordinator
Confetti Events
05.2019 - 12.2021
Post Graduate Certificate - Project Management
Cambrian College
Post Graduate Certificate - Business Analytics
Cambrian College
Bachelor of Technology - Electronics and Communications Engineering
Rajiv Gandhi College of Engineering and Technology
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