Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nedy Crossland

Toronto,ON

Summary

With a proven track record at Toronto General Hospital, I excel in delivering compassionate, holistic patient care and mastering critical thinking for optimal patient outcomes. Renowned for self-motivation and expertise in medication administration, my career is marked by enhancing patient satisfaction and health through innovative care and education.

Personable and dedicated with excellent communication and interpersonal skills, highly suited for roles requiring client-focused care. Possesses understanding of reflexology techniques and proficiency in applying pressure to specific reflex points. Committed to promoting relaxation and improving overall well-being for clients.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Reflexologist

Reflexology by Nedy
04.2014 - Current
  • Established a loyal clientele base through consistent high-quality service and personalized care.
  • Attended industry workshops and conferences, staying current on best practices in reflexology therapy.
  • Educated clients on the benefits of reflexology and self-care techniques for continued health improvement.
  • Maintained thorough records of client progress, ensuring continuity of care across multiple sessions.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.

Registered Nurse

Toronto General Hospital
01.1986 - 11.2021
  • Working experience in Endoscopy, Cystoscopy, General Surgery, and Trauma Unit.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Educated family members and caregivers on patient care instructions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Community Nursing- Home Visiting Nurse

St. Elizabeth Health Care
01.2004 - 01.2006
  • performed nursing duties such as peritoneal dialysis, wound care, medication administration, and in home nursing assessments/safety assessments.
  • Streamlined the referral process for home health services, expediting access to necessary resources for patients in need.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Managed time efficiently while visiting multiple patients daily, ensuring timely administration of medications and treatments.
  • Educated patients and families regarding disease processes, interventions and lifestyle changes.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Demonstrated strong clinical judgment in assessing patients'' vital signs and recognizing early warning signs of potential complications.
  • Developed strong relationships with patients'' families by offering emotional support during difficult times.
  • Educated patients and families on medication management, wound care, and healthy lifestyle choices to promote better outcomes.
  • Collaborated with interdisciplinary healthcare teams to optimize treatment plans and ensure continuity of care for patients.

Education

Reflexology

Footsteps Reflexology School
04-2014

Critical Care

Humber College
Toronto, None
04-2003

Nursing

George Brown College
Toronto, None
01-1986

Skills

  • Self-motivation and discipline
  • Critical thinking
  • Active listening
  • Stress reduction techniques
  • Medication administration
  • Medication and IV administration
  • Direct patient care
  • Patient care
  • Patient assessment
  • Clinical documentation
  • Patient education
  • Infection control
  • Clinical judgment

Languages

Italian
Professional Working

Certification

  • Critical Care Certification
  • Gastroenterology Certification
  • Reflexology Diploma


Timeline

Reflexologist

Reflexology by Nedy
04.2014 - Current

Community Nursing- Home Visiting Nurse

St. Elizabeth Health Care
01.2004 - 01.2006

Registered Nurse

Toronto General Hospital
01.1986 - 11.2021

Reflexology

Footsteps Reflexology School

Critical Care

Humber College

Nursing

George Brown College

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Nedy Crossland