Naznin Brahmbhatt
Toronto,ON
Summary
As a Master of Supply Chain Management graduate from the Schulich School of Business, possesing a strong foundation in strategic supply chain management. Proficient in optimization, data analytics, and effective communication, I have consistently demonstrated my ability to streamline processes, reduce costs, and enhance efficiency. Seeking a challenging role to drive organizational growth in supply chain management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Post Office Clerk
Canada Post
10.2022 - 05.2023
- Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
- Facilitated financial transactions for over 1,000 customers, ensuring accuracy in selling postage and financial products.
- Streamlined the processing and distribution of an average of 500 parcels and letters, optimizing mailroom operations.
- Elevated customer experience by adeptly handling inquiries, contributing to a 10% improvement in the postal service’s customer satisfaction metrics.
Shift Supervisor
Wendy's
09.2021 - 10.2022
- Enhanced team performance, increasing operational efficiency by 20% and surpassing sales goals for newly launched breakfast products through effective shift management of a 5–6-member crew.
- Streamlined front-end operations and inventory processes, achieving $3,000 in average sales per shift and improving service times and customer satisfaction through targeted crew training.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Master of Supply Chain Management -
Schulich School of Business, York University
North York04.2024
Bachelor of Commerce: International Business -
Humber Institute of Technology And Advances Learning
Toronto, ON04.2023
Skills
Data Analysis (Microsoft Office Suite)
Visual Content Creation (Canva)
Teamwork and Collaboration
Research and Analysis
Flexible and Adaptable
Problem-Solving
Fraud Detection Abilities
Effective Communication
Project Management
Time Management
Multitasking
Certification
- Competitive Bidding, Contract Preparation and Contract Management through the Supply Chain Management Association Ontario (SCMAO).
- Ethical Conduct for Research Involving Humans
- Six Sigma : Green Belt (LinkedIn Learning)
- OpenSAP course: Gain Experience with SAP S/HANA - Logistics
- OpenSAP course: Insights into Selected Logistics Innovations in SAP S/4HANA
Timeline
Post Office Clerk
Canada Post
10.2022 - 05.2023
Shift Supervisor
Wendy's
09.2021 - 10.2022
Master of Supply Chain Management -
Schulich School of Business, York University
Bachelor of Commerce: International Business -
Humber Institute of Technology And Advances Learning
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