Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nazi Gul Sardri

Montreal,QC

Summary

Proven customer service professional with a track record of enhancing customer satisfaction and loyalty at Shams-Islamabad. Demonstrated reliability and exceptional patience in high-pressure situations, adept at resolving complaints with empathy. Skilled in accurate cash handling and committed to maintaining composure, significantly contributing to a positive shopping experience. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Fruit and Vegetable Commis
04.2024 - 08.2024
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Cashier

Shams-Islamabad
05.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Class - 4 - French

Centre De Formation Les Berges
Laval, QC

High School Diploma Or GED - Political Science

Bibi Amina
Afghanistan

Skills

  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer Service

Languages

English
Limited Working
Dari
Native or Bilingual
French
Elementary
Hindi
Elementary

Timeline

Customer Service Cashier

Fruit and Vegetable Commis
04.2024 - 08.2024

Cashier

Shams-Islamabad
05.2022 - 04.2023

Class - 4 - French

Centre De Formation Les Berges

High School Diploma Or GED - Political Science

Bibi Amina
Nazi Gul Sardri