Nazer Ganiban
Calgary,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cook Supervisor position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Branch Manager
St Lucy Multi-purpose Cooperative
01.2016 - 01.2024
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Loan Officer
St Lucy Multi-purpose Cooperative
07.2012 - 12.2015
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Account Officer
Advance Credit Corp
03.2011 - 02.2012
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Contributed to improved cash flow management through diligent invoice tracking and collections efforts on outstanding balances owed by customers or vendors.
Account Officer
Cashmate Credit Corporation
03.2010 - 12.2010
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Educated clients on new products or services to increase customer engagement with brand.
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
Assistant Cook
Porte's Diner Filipino Restaurant
03.2008 - 02.2010
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
- Utilized excellent organizational skills to prioritize tasks effectively, ensuring a smooth workflow in the kitchen.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
Bookkeeping NC III
Northern Philippines Institute of Business & Tech.
Philippines03.2016
Health Aid
University of Northern Philippines
Philippines03.2008
Skills
- Branch Operations Management
- Excellent time management skills
- Strong team-builder
- Cash Handling
- Team Player
- Staff Supervision
- Decision-Making
- Work Prioritization
- Goals and performance
- Loan Documentation
- Operational Reports
- Planning and coordination
- Willing to Learn
Languages
English
Full Professional
Timeline
Branch Manager
St Lucy Multi-purpose Cooperative
01.2016 - 01.2024
Loan Officer
St Lucy Multi-purpose Cooperative
07.2012 - 12.2015
Account Officer
Advance Credit Corp
03.2011 - 02.2012
Account Officer
Cashmate Credit Corporation
03.2010 - 12.2010
Assistant Cook
Porte's Diner Filipino Restaurant
03.2008 - 02.2010
Bookkeeping NC III
Northern Philippines Institute of Business & Tech.
Health Aid
University of Northern Philippines
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