Nazer Ganiban
Calgary,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cook Supervisor position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Branch Manager
St Lucy Multi-purpose Cooperative
Poblacion, Luba Abra Philippines
01.2016 - 01.2024
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Loan Officer
St Lucy Multi-purpose Cooperative
Ayusan, Sta Lucia, Ilocos Sur
07.2012 - 12.2015
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Account Officer
Advance Credit Corp
Narvacan Ilocos Sur
03.2011 - 02.2012
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Contributed to improved cash flow management through diligent invoice tracking and collections efforts on outstanding balances owed by customers or vendors.
Account Officer
Cashmate Credit Corporation
San Isidro, Candon Ilocos Sur
03.2010 - 12.2010
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Educated clients on new products or services to increase customer engagement with brand.
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
Assistant Cook
Porte's Diner Filipino Restaurant
San Jose, Candon, Ilocos Sur Philippines
03.2008 - 02.2010
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
- Utilized excellent organizational skills to prioritize tasks effectively, ensuring a smooth workflow in the kitchen.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
Bookkeeping NC III
Northern Philippines Institute of Business & Tech.
Philippines03.2016
Health Aid
University of Northern Philippines
Philippines03.2008
Skills
- Branch Operations Management
- Excellent time management skills
- Strong team-builder
- Cash Handling
- Team Player
- Staff Supervision
- Decision-Making
- Work Prioritization
- Goals and performance
- Loan Documentation
- Operational Reports
- Planning and coordination
- Willing to Learn
Languages
English
Full Professional
Timeline
Branch Manager
St Lucy Multi-purpose Cooperative
01.2016 - 01.2024
Loan Officer
St Lucy Multi-purpose Cooperative
07.2012 - 12.2015
Account Officer
Advance Credit Corp
03.2011 - 02.2012
Account Officer
Cashmate Credit Corporation
03.2010 - 12.2010
Assistant Cook
Porte's Diner Filipino Restaurant
03.2008 - 02.2010
Bookkeeping NC III
Northern Philippines Institute of Business & Tech.
Health Aid
University of Northern Philippines