Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Nazanin Niroumand

Calgary,Canada

Summary

Results-driven professional with a proven track record of delivering high-quality work and exceeding company goals. Recognized for strong communication and teamwork skills, consistently providing exceptional service to clients and colleagues. Committed to continuous learning and leveraging knowledge to drive organizational success.

Overview

5
5
years of professional experience

Work History

Certified Senior Advisor

Best Buy
Calgary, Canada
01.2022 - Current
  • Consistently surpassed sales targets by leveraging data-driven prospecting, client relationship management, and persuasive communication
  • Spearheaded the training and supervision of associates, fostering a high-performing and customer-centric team
  • Analyzed departmental metrics to devise strategies for achieving business objectives, boosting revenue and efficiency
  • Demonstrated adaptability by supporting various departments, including mobile services, managing carrier partnerships (e.g., Rogers, Bell, Telus)
  • Delivered innovative solutions to complex customer issues, enhancing satisfaction and loyalty

Certified Advisor

Best Buy
Calgary, Canada
01.2021 - 01.2022
  • Mastered technical expertise in computing products to guide customers toward informed purchasing decisions
  • Achieved consistent sales growth through personalized consultations and proactive follow-ups
  • Maintained cutting-edge knowledge of evolving technologies, ensuring a competitive edge in customer interactions

Sales Associate Specialist

HomeSense
Calgary, Canada
01.2020 - 01.2021
  • Delivered exceptional customer experiences by identifying preferences and recommending tailored solutions
  • Streamlined cash transactions and inventory restocking processes, ensuring operational efficiency
  • Built a reputation for reliability and collaborative teamwork, driving departmental success

Education

Bachelor of Business Administration (BBA) - Accounting and Finance

Mount Royal University
AB, Canada

Skills

  • Client Engagement Management
  • Fundamental Accounting Principles
  • Financial analysis
  • Advanced Microsoft Skills
  • Cash Management
  • Strategic decision-making
  • Sales strategies
  • Team Leadership
  • Customer Retention
  • Detail-Oriented Approach
  • Effective Time Management
  • Skilled in Task Prioritization
  • Proficient in Resolving Conflicts

Accomplishments

  • Consistent Performance Excellence: Achieved recognition as a top-performing advisor at Best Buy for consistently surpassing monthly sales targets, demonstrating a results-driven mindset and customer focus.
  • Leadership and Mentoring: Designed and implemented a training program for new team members, improving onboarding efficiency and enhancing team productivity. Fostered a collaborative team culture, leading to a measurable increase in employee engagement and retention.
  • Client Relationship Management: Established long-term relationships with clients by proactively following up on purchases and providing post-sale support, leading to a significant increase in customer loyalty.

Timeline

Certified Senior Advisor

Best Buy
01.2022 - Current

Certified Advisor

Best Buy
01.2021 - 01.2022

Sales Associate Specialist

HomeSense
01.2020 - 01.2021

Bachelor of Business Administration (BBA) - Accounting and Finance

Mount Royal University
Nazanin Niroumand