Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nayna Malhotra

Etobicoke,ON

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front End Cashier

Fortinos
Etobicoke, Ontario
07.2021 - Current
  • Informed customers of current sales promotions and discounts available.
  • Maintained a clean workstation by wiping counters and organizing supplies.
  • Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Family Babysitter

Volunteer
Etobicoke, Ontario
11.2019 - 12.2023
  • Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
  • Communicated regularly with parents about any changes in routine or behavior observed in their child and children.
  • Kept track of daily activities of the children including meals eaten, naps taken.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.

Taekwondo Mentor

Humberwood Downs Community Centre
Etobicoke, Ontario
03.2019 - 11.2020
  • Conducted regular assessments to monitor mentee progress and adjust mentoring strategies as needed.
  • Completed assigned tasks independently, with minimal supervision.
  • Complied with established guidelines and procedures.

Guidance Council Volunteer

West Humber Collegiate Institute
Etobicoke, Ontario
10.2019 - 02.2020
  • Provided assistance to staff in the daily operations of the organization.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.

Education

High School Diploma -

West Humber Collegiate Institute
Etobicoke
06-2023

Bachelor of Arts (Hons.) - Psychology

York University
Toronto

Skills

  • Conflict resolution
  • Customer service
  • Team building
  • Communication skills
  • Time management
  • Multitasking Abilities

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Certification

  • Standard First Aid Level C
  • CPR Certification (2023)
  • Smart Serve Certification (2023)

Timeline

Front End Cashier

Fortinos
07.2021 - Current

Family Babysitter

Volunteer
11.2019 - 12.2023

Guidance Council Volunteer

West Humber Collegiate Institute
10.2019 - 02.2020

Taekwondo Mentor

Humberwood Downs Community Centre
03.2019 - 11.2020

High School Diploma -

West Humber Collegiate Institute

Bachelor of Arts (Hons.) - Psychology

York University

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Nayna Malhotra