Nayan C. Sutradhar
CALGARY,AB
Summary
Assistant restaurant manager and Food Service Supervisor with proven expertise in staff management and customer service across KFC UAE and KFC Canada. Enhanced operational efficiency through targeted training and development initiatives. Proficient in data analysis utilizing Microsoft Office to drive informed decision-making and improve team performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
KFC Canada (Pirani Group)
05.2024 - Current
- 1. Staff supervision
- 2. Customer service
- 3. Food safety and Compliance
- 4. Inventory management
- 5. Quality control
- 6. Training and Development
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established and managed team schedules and shift assignments.
- Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
Food Service Supervisor/Assistant Store Manager
KFC UAE, Kuwait Food Company (Americana)
09.2012 - 04.2024
- Duties & Responsibilities
- 1. Staff management
- 2. Customer service
- 3. Operational oversight
- 4. Administrative task
- 5. Conflict Resolution
- 6. Opening and closing procedure
- Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
Medical Representative
Kemiko Pharmaceuticals LTD.
02.2011 - 08.2012
- 1. Product promotion
- 2. Client Relationship Management
- 3. Product Knowledge
- 4. Territory Management
- 5. Report and Documentation
- 6. Training and support
Education
Higher secondary certificate (H.S.C) - Business studies
Nimsar Junab Ali College
Cumilla, Bangladesh01.2007
Secondary school certificate (S.S.C) - Business Studies
Chandina Pilot High School
Cumilla, Bangladesh01.2005
Skills
- Microsoft Office proficiency
- Customer service
- Training and development
- Administrative tasks
- Data analysis and collection
- Staff supervision and coordination
- Sales presentation skills
- Problem-solving abilities
- Relationship management
- Meeting scheduling
Certification
- Travel agency and tour operation (TATO)
- Institution: Bangladesh parjatan corporation (BPC)
Hobbies and Interests
Traveling, Photography, Reading Book, Playing Indoors and Outdoors Games.
Personal Information
Disclaimer
Date of birth: 1988-08-10 Nationality: Bangladeshi Gender: Male Religion: Hindu Visa status: Work permit I hereby certify that the above all information is true and correct to the best of my knowledge.
Timeline
Food Service Supervisor
KFC Canada (Pirani Group)
05.2024 - Current
Food Service Supervisor/Assistant Store Manager
KFC UAE, Kuwait Food Company (Americana)
09.2012 - 04.2024
Medical Representative
Kemiko Pharmaceuticals LTD.
02.2011 - 08.2012
Higher secondary certificate (H.S.C) - Business studies
Nimsar Junab Ali College
Secondary school certificate (S.S.C) - Business Studies
Chandina Pilot High School
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