Navpreet Kaur Randhawa
Brampton,Ontario
Summary
Proactive Medical Laboratory/Medical Office Assistant with extensive experience in specimen collection, patient vitals, and front desk operations. Skilled in maintaining a clean, safe work environment, preparing samples, and using ABELmed for patient scheduling and charting. Brings strong multitasking abilities and a commitment to patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Laboratory/Medical Office Assistant
Cornwall Medical Clinic
Oakville, ON
01.2024 - Current
- Collected blood, urine or fecal samples for an average of 20 patients daily by using appropriate collection procedures.
- Safely disposed of blood or biohazard materials.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for proper transportation to core labs ensuring the number of tubes required for tests ordered and the requisitions forms filled completely.
- Took patient vitals like temperature, BP, weight & height & history and fed the encounter in the EMR for an average of 50 patients everyday.
- Prepared rooms with proper equipment like hammer, gowns, drapes & vaccination before the doctor's arrival into the patient room.
- Prepared the rooms for PAP smears.
- Performed Echocardiograms using Midmark PC-based 12-lead ECG.
- Handled front desk on alternative days and coordinated patient scheduling, check-in, check-out and payments for billing as per physicians request.
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Used ABELmed for scheduling patient appointments, updating their charts by attaching proper documents.
Front Desk Assistant
M&M Recruiting Services
Toronto, ON
11.2021 - 12.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information.
Education
Diploma - Medical Laboratory Assistant
Anderson College
Toronto, ON04.2023
Master of Science - Microbiology
GNDU
Punjab, India07.2018
Skills
- Medical Reception
- Phlebotomy
- ABELmed
- Patient Registration
- Patient Charting
- Specimen Collection
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- MLPAO
- CSMLS
Timeline
Medical Laboratory/Medical Office Assistant
Cornwall Medical Clinic
01.2024 - Current
Front Desk Assistant
M&M Recruiting Services
11.2021 - 12.2023
Diploma - Medical Laboratory Assistant
Anderson College
Master of Science - Microbiology
GNDU