Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Navnit Bahugun

Brampton,Canada

Summary

I am a well-organized professional with hands-on experience in merchandising and marketing, proficient in systems like JDA, SAP, Article Workflow, and Excel. I’ve worked closely with supply chain, data operations, strategy, and analytics teams to identify challenges, develop solutions, and drive improvements. My background includes analyzing customer data to implement strategies and managing freelance marketing projects which include social media campaigns to boost brand presence. I’m eager to leverage my skills and experience to contribute to a forward-thinking team.

Overview

7
7
years of professional experience

Work History

Associate Merchant

Loblaw
03.2023 - 07.2024
  • Implemented and completed new merchandise set-up process and managed item discontinuation process
  • Engaged in merchant related tasks by developing program governance presentations, helped creating holiday promotions and pitching ideas to enhance customer satisfaction
  • Executed pricing and inventory changes with a quick turnaround to carry out promotions and holiday pricing structures
  • Collaborated with supply chain to resolve scan log and error log issues to maintain workflow at the storefront level
  • Conducted vendor audits to ensure compliance policies are upheld
  • Processed category review reports to refine strategies and plans
  • Proficiently used JDA, SAP, Article Workflow, and Excel to perform day to day tasks.
  • Increased sales growth by developing strategic merchandising plans and executing promotional campaigns.

Freelance Marketing Consultant

Aanchal Fashions/DestaWed
03.2022 - 09.2023
  • Coordinated brand shoots for social media specifically Instagram, Facebook, and Tiktok
  • Increased Instagram followers in 5 months from 3 thousand to over 10 thousand
  • Collaborated with suppliers to understand product offerings and ensure alignment with customer needs
  • Handled all customer service inquiries on all social media platforms and emails
  • Used editing apps to create brand content for social media, such as, Canva, Adobe Illustrator, Preview
  • Analyzed demographics data to optimize marketing strategies
  • Edited and refind content for targeted engagement


Travel Agent

Sunwing
08.2021 - 03.2022
  • Enhanced the travel experience of a hugely diverse clientele by providing superior and attentive customer service
  • Experienced in Excel, Avaya, Triggers, Wings, TTS, Teams and AWFOS systems
  • Sustained qualification from TICO
  • Performed basic data entry for online customer database to ensure all travel information is accurate to enhance the customer travelling experience.

Customer Service Agent

Air Canada
05.2017 - 08.2021
  • Experience in a fast-paced environment where all flights are to depart and arrive on time
  • Maintained close relationships with all departments to ensure tasks were completed in accordance with strict deadlines
  • Problem solved if passengers experienced delays with baggage or personal items.

Education

Diploma: Business – Marketing -

George Brown College
Toronto, ON
04.2025

Bachelor of Arts in Sociology -

Wilfred Laurier University
Waterloo, ON
12.2019

Skills

  • Data Analysis
  • Systems Proficiency
  • Cross-Functional Collaboration
  • Communication
  • Project management
  • Innovative Marketing Strategies

Languages

Fluent in English
Punjabi
Hindi

Timeline

Associate Merchant

Loblaw
03.2023 - 07.2024

Freelance Marketing Consultant

Aanchal Fashions/DestaWed
03.2022 - 09.2023

Travel Agent

Sunwing
08.2021 - 03.2022

Customer Service Agent

Air Canada
05.2017 - 08.2021

Diploma: Business – Marketing -

George Brown College

Bachelor of Arts in Sociology -

Wilfred Laurier University
Navnit Bahugun