Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Navneet Sidhu

Brampton,ON

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Care Supervisor (Work From Home)

Skip The Dishes
12.2019 - Current
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Customer Service Coordinator

Winners
01.2022 - 04.2022
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.


Receptionist

Boss Security
02.2020 - 06.2020
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Dispatcher

MGR Transport Ltd
05.2018 - 12.2019
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Oversaw route and condition of field units to manage daily schedules and maintain organized shifts.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

Education

Certificate - Hotel And Resort Management.

ASSINIBOINE COMMUNITY COLLEGE
Brandon, MB
05.2018

Secondary School Education - Biology

HMV, COLLEGE
Punjab, India
04.2016

Skills

  • Customer Relationship Management
  • Coordination
  • Complex Problem-Solving
  • Outstanding Communication Skills
  • Quality assurance

Certification

  • WHIMS Certificate
  • Workplace Safety Certificate
  • Basic Life Support
  • First Aid & CPR/AED level C
  • Avaal Trucking Dispatch Specialist

Timeline

Customer Service Coordinator

Winners
01.2022 - 04.2022

Receptionist

Boss Security
02.2020 - 06.2020

Restaurant Care Supervisor (Work From Home)

Skip The Dishes
12.2019 - Current

Dispatcher

MGR Transport Ltd
05.2018 - 12.2019

Certificate - Hotel And Resort Management.

ASSINIBOINE COMMUNITY COLLEGE

Secondary School Education - Biology

HMV, COLLEGE
Navneet Sidhu