Navneet Kaur
Brampton,Ontario
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Creates a welcoming environment for the company, its staff, customers and guests.
Overview
5
5
years of professional experience
Work History
Recreation Aide
West oak village
Oakville, Ontario
02.2023 - Current
- Develop and distribute promotional materials for recreational programs and events.
- Lead parties, sing-a-longs, bingo, exercises, cooking, crafts and food-related socials for nursing home residents.
- Train and supervise volunteers in recreational activity facilitation.
- Maintain equipment and facilities for safe recreational use.
- Plan, organize and deliver therapeutic recreational services to residents. encouraging participation in activities.
- Develop, implement and monitor individualized recreation therapy treatment plans to ensure positive outcomes for clients.
- Adapt recreation therapy services as needed to meet individual client needs.
- Monitor progress notes related to recreation therapy sessions.
Cashier
Lazeez Shawarma
Brampton, ON
05.2022 - 02.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer questions and provided store information.
Cashier
Lazeez Shawarma
Brampton, Ontario
09.2021 - 03.2022
- Handled cash, credit, and electronic payments while ensuring security protocols.
- Assisted customers with product inquiries and provided recommendations when needed.
- Collaborated with team members to manage inventory and restock shelves regularly.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Packager
Ace Bakery
Mississauga, Ontario
02.2021 - 07.2021
- Operated packaging machinery for bread and baked goods at Ace Bakery.
- Loaded and unloaded materials from production lines efficiently.
- Collaborated with team members to ensure timely product delivery.
- Assisted in troubleshooting minor equipment issues during production runs.
- Prepared packaging materials and supplies for daily operations at Ace Bakery.
- Assembled boxes, containers and other packaging materials according to specifications.
Recreation Staff Member (Placement Student)
HPCO
Brampton, ON
01.2022 - 04.2022
- Helped participants enjoy activities while ensuring adherence to protocol.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Documented individual progress toward meeting treatment goals.
Emotional Chat Responder(Placement Student)
Certified Listeners Society
Brampton, ON
09.2021 - 12.2021
- Talked with clients about their problems
- Validated their feelings and emotions
- Gave emotional support and appropriate resources to clients.
Life Enrichment Assistant (Placement Student)
Amica Unionville
Unionville, ON
05.2021 - 08.2021
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with others to discuss new opportunities.
- Identified needs of customers promptly and efficiently.
- planned recreation programs for seniors.
- planned and executed one on one and group activities for different events.
Education
Social Service Worker- Gerontology (Diploma)
Seneca College of Applied Arts And Technology
North York, ON08.2022
Skills
- Good Work Ethic
- Friendly, Positive Attitude
- Organizational Skills
- Supervision & Leadership
- Team Management
- Customer Service
- Relationship Building
- Planning & Organizing
- Assessment of client’s needs and strengths
- Advocacy
- Therapeutic program planning
- Fluent in English, Hindi and Punjabi
- Behavioral support
Certifications
- Trained and certified in GPA
- Trained and certified as a member of JHSC
- Trained and certified in Dementiability methods
Reference
- Available on request
Timeline
Recreation Aide
West oak village
02.2023 - Current
Cashier
Lazeez Shawarma
05.2022 - 02.2023
Recreation Staff Member (Placement Student)
HPCO
01.2022 - 04.2022
Cashier
Lazeez Shawarma
09.2021 - 03.2022
Emotional Chat Responder(Placement Student)
Certified Listeners Society
09.2021 - 12.2021
Life Enrichment Assistant (Placement Student)
Amica Unionville
05.2021 - 08.2021
Packager
Ace Bakery
02.2021 - 07.2021
Social Service Worker- Gerontology (Diploma)
Seneca College of Applied Arts And Technology