Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Navneet Kaur

Prince George,Canada

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Hart Cannabis
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
  • Provided exceptional customer service, addressing concerns promptly and courteously.

Cashier

Northwood Liquor & Motel
05.2024 - Current
  • Conducted price checks for special orders or discounts as requested by customers
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed
  • Scanned merchandise using point-of-sale system for accurate purchase totals
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Crew Member Supervisor

McDonald's
01.2024 - 03.2024
  • Assisted in the resolution of customer complaints by addressing issues promptly, ensuring positive experiences for clients while maintaining company standards.
  • Boosted customer satisfaction with timely service and consistent quality through close supervision of team performance.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Seasonal Warehouse Associate

Amazon
09.2023 - 12.2023
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders
  • Labeled containers correctly for product identification purposes
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.

Education

Graduate Certificate - Global Business Management

Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON
04.2024

MBA - Finance

Punjab Technical University
Punjab, India
05.2020

BBA - Human Resource Management

Punjab Technical University
Punjab, India
05.2018

Skills

  • Problem-Solving
  • Store Organization
  • Customer Service
  • Team Building and Leadership
  • Customer Service and Engagement
  • Payroll Administration and Timekeeping
  • Critical Thinking
  • Computer Proficiency
  • Customer Relations

Certification

  • CPR
  • Basic Security Training
  • Serving It Right
  • Selling it Right

Languages

English
Native or Bilingual

Timeline

Sales Associate

Hart Cannabis
07.2024 - Current

Cashier

Northwood Liquor & Motel
05.2024 - Current

Crew Member Supervisor

McDonald's
01.2024 - 03.2024

Seasonal Warehouse Associate

Amazon
09.2023 - 12.2023

Graduate Certificate - Global Business Management

Conestoga College Institute of Technology and Advanced Learning

MBA - Finance

Punjab Technical University

BBA - Human Resource Management

Punjab Technical University

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Navneet Kaur