Navneet Kaur Waraich
Brampton,ON
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Dispatcher/ Customer Service
Galaxy freightline inc
11.2015 - Current
- Kept detailed track of all available field personnel and all in-progress and completed calls
- Closely monitored dispatch board to triage and prioritize over Number daily calls
- Maintained updated and detailed records of calls in physical and electronic database
- Directed all dispatching, routing and tracking of number fleet vehicles
- Responded to over number daily caller requests with information about assistance and timeframes
- Directed investigations to verify and resolve customer or shipper complaints
- Maintained excellent attendance record, consistently arriving to work on time
- Worked with type customers to understand needs and provide type service.
Cashier Manager
Bollywood Restaurants
11.2013 - 10.2015
- Cleaned and organized store, including checkout desk and displays
- Trained team members in successful strategies to meet operational and sales targets
- Fostered positive work environment by consistently treating all employees and customers with respect
- Built positive relationships with customers to increase repeat business
- Monitored areas for security issues and safety hazards
- Submitted reports too senior management to aid in business decision-making and planning.
Education
Mechanical Engineering Technician: Science and Technology -
SHERIDAN COLLEGE
Brampton, ON09.2013
Skills
- Positive and friendly
- People-oriented
- Exceptional time management skills
- Strong interpersonal skills
- Strong conflict resolution skills
- Excellent Customer Service
- Multi-tasking ability
- Better communication skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Service Coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of number staff members.
- Quickbooks
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Dispatcher/ Customer Service
Galaxy freightline inc
11.2015 - Current
Cashier Manager
Bollywood Restaurants
11.2013 - 10.2015
Mechanical Engineering Technician: Science and Technology -
SHERIDAN COLLEGE
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