OLUWASEYI OWOFOLAJU
Winnipeg,MB
Summary
High-energy Human Resources Generalist offering six years of superior performance in human resources environments. Skilled at promoting employment opportunities in collaboration with online platforms. Successful at interviewing and securing top talent to achieve organizational targets. Knowledgeable of employer regulations and documentation requirements.
Overview
8
8
years of professional experience
Work History
Dispatcher/ Customer Service
Duffys Taxi, WInnipeg
06.2022 - Current
- Communicated with drivers and personnel to coordinate the timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers, and other personnel to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards.
- Monitored vehicle locations to coordinate timely arrivals.
- Assisted in resolving customer complaints and grievances.
- Utilized dispatch software to enter customer orders, deliveries, and receipts.
- Managed between 400 - 600 calls and request per 8 hours shift
Administrative Store Support
Walmart Canada
05.2021 - 07.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Organized and detail-oriented with a strong work ethic.
Human Resources Recruitment Specialist
Dana Airlines Limited
06.2020 - 03.2022
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop a robust talent pool.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience, and aptitudes.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees.
- Managed afull-cycle recruiting process for applicants to promote a smooth and positive onboarding experience.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
- Helped set up medical, dental, and life insurance benefits to facilitate the employee onboarding process.
- Interviewed candidates and conducted background checks and verification.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies, and staffing industry trends.
Human Resources Administrative Coordinator
Coronation Merchant Banks
12.2017 - 09.2018
- Manned the department's HR Operations desk providing direct support to the Team lead, HR Operations with coverage of HR Records and Data Management, Benefit Administration, and Payroll
- Provided administrative support throughout the recruitment process lifecycle from resume reviews and Shortlisting to Offer and Negotiation, Employee Onboarding, and Probation and Confirmation Management with 97% accuracy in terms of documentation and follow-ups
- Contributed to the formalization of focus groups, surveys, and town halls as essential instruments for employee involvement and problem-solving, with noteworthy outcomes in that the number of employee grievances dropped from 30% to 12%.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Human Resources Payroll Specialist
Tingo Mobile
12.2016 - 11.2017
- Prepare and transmit bi-weekly hourly and salary payrolls inclusive of auditing time attendance system, overseeing vacation and sick time, issuance of ROEs, maintenance of Human Resource related files, and other payroll administrative functions
- Maintains payroll files and record
- Manages Employee upkeep and outstation allowance
- Annual preparation for the yearly budget for salaries and benefits.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave, and employee assistance.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Performed budget analysis to control expenditures and predict future budget needs.
- Processed timecards and payroll data for team of employees.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
Human Resources Trainee
Cornerstone Insurance PLC
06.2015 - 12.2016
- Managed the organization's outsourced employees register directly interfacing with Outsourcing vendors on all aspects of the existing Service Level Agreement (SLA)
- Conducted Onboarding presentations for New Hires as part of their induction Program.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Developed and monitored employee recognition programs.
Education
Diploma - Advance Business Management
University of Winnipeg
Manitoba, Canada04.2023
Diploma - Human Resources Management
Centennial College
Ontario CanadaBachelor of Science - Economics
Oduduwa University
Skills
- SKILLS AND ABILITIES
- Great at teamwork, multi-tasking, and problem-solving skills
- Very organized and great time-management skills
- Excellent written and verbal communication skills
- Punctual, empathetic, great listening & attention to details
- Experience with Microsoft Office Suite (Word, Excel, Access, Outlook, and PowerPoint)
- Positive attitude towards work
- Accurate Recordkeeping
- Onboard New Hires
- Recruitment Management
- Training Development and Execution
- Employee Relations Investigations
- Performance Optimization
- Interviewing and Prescreening
- Benefits Administration
- Human Resources Management Systems
Timeline
Dispatcher/ Customer Service
Duffys Taxi, WInnipeg
06.2022 - Current
Administrative Store Support
Walmart Canada
05.2021 - 07.2022
Human Resources Recruitment Specialist
Dana Airlines Limited
06.2020 - 03.2022
Human Resources Administrative Coordinator
Coronation Merchant Banks
12.2017 - 09.2018
Human Resources Payroll Specialist
Tingo Mobile
12.2016 - 11.2017
Human Resources Trainee
Cornerstone Insurance PLC
06.2015 - 12.2016
Diploma - Advance Business Management
University of Winnipeg
Diploma - Human Resources Management
Centennial College
Bachelor of Science - Economics
Oduduwa University
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