NAVNEET KAUR
Etobicoke,ON
Summary
Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
G&S Direct
12.2022 - Current
- Coordinated with logistics teams to manage inventory control, storage, and distribution of supplies.
- Ensured compliance with applicable laws and regulations, including customs clearance and transportation of hazardous materials.
- Developed and maintained effective relationships with carriers, suppliers, and customers to ensure smooth delivery of services.
- Implemented cost- saving initiatives by improving transport routes and negotiating vendor contracts.
- Performance tracked inventory levels, delivery schedules, and transport costs.
- Developed and maintained fleet of vehicles, including scheduling regular maintenance and repairs.
- Utilized computerized tracking systems to monitor progress and location of shipments.
- Investigated and reported delivery issues, such as lost and delayed packages.
- Generated detailed reports to document delivery and transport activities.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Dispatcher and Customer Service
A&S Truckline Inc
12.2020 - 07.2021
- Scheduled deliveries and pickups according to customer needs.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Directed dispatching, routing, and tracking of 55 fleet vehicles.
Logistics Coordinator
Gorilla Transport
07.2021 - 12.2021
- Schedule and coordinate transportation of goods and materials
- Maintain records of shipments and deliveries
- Assist with forecasting for inventory management
- Resolve any customer service issues
- Track and trace shipments to ensure timely delivery
- Monitor and adjust shipping costs to ensure profitability
- Negotiate contracts with carriers or other transportation service providers
- Ensure compliance with all regulatory requirements
- Streamlined inventory management for reduced waste and improved cost control.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Accountant and Customer Service Representative
VA Consultancy Inc.
01.2019 - 12.2020
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Investigated and resolved customer inquiries and complaints quickly.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
BBA - Business Administration
YORKVILLE UNIVERSITY
Concord, ON03.2021
DIPLOMA - Business
SUNIVEW COLLEGE
Brampton, ON03.2018
High School Diploma -
BLOOMING DALES MODERN SCHOOL
INDIA05.2016
Skills
- Able to manage difficult situations with precision
- Proven ability to communicate well with people
- Excellent computer knowledge including Microsoft Office, Word, Excel,Power Point
- Expert knowledge in accounting tools for creating invoices using QuickBooks and tally
- Outstanding written and verbal communication skills
- Willing to work on rotating shift
- Dedicated, loyal, disciplined & amp; punctual with unblemished record of service
- Multitask Handling, Hardworking and passionate, always willing to learn
- Good proficiency in languages such as English, Hindi and Punjabi
- Transportation Management
- Performance Improvement
- Company Procedure Adherence
- Estimate Documentation
Certification
Professional Dispatcher, Trucking Safety & Business Management Course, 5K SOLUTIONS&SERVICES INC., 08/2020
References
Available upon request.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Logistics Coordinator
G&S Direct
12.2022 - Current
Logistics Coordinator
Gorilla Transport
07.2021 - 12.2021
Dispatcher and Customer Service
A&S Truckline Inc
12.2020 - 07.2021
Accountant and Customer Service Representative
VA Consultancy Inc.
01.2019 - 12.2020
BBA - Business Administration
YORKVILLE UNIVERSITY
DIPLOMA - Business
SUNIVEW COLLEGE
High School Diploma -
BLOOMING DALES MODERN SCHOOL
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