Experienced customer service professional bringing two years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Sunnydale Foods
08.2022 - 01.2023
Managing and reviewing over 30 customer calls and schedule efficiently to maximize workflow to ensure order completion
Estimating the number of materials needed to complete the appropriate job
Analyze incoming feedstock and outbound finished goods
Monitoring the delivery of each shipment to the customer’s warehouse
Communicating regularly with clients, suppliers, and Production Managers to ensure shipments are on time
Documenting the paperwork using MS Access and Xport software to release the CN Railcars & Intermodal
Completed projects in various software to digitalize incident reports, equipment inspections, and employee training.
Logistics Assistant
Beautiful Homes
01.2018 - 01.2019
Reviewing over 50 order data to verify transactions and shipping dates
Oversaw daily inventory counts to maintain data accuracy
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
Kept deliveries in line with import and export laws to minimize delays
Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities
Integrated logistics systems into company processes to improve operations and manage work orders and price changes
Worked with more tan 10 vendors per day to schedule daily pickups and weekly deliveries
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
Liaised between warehouse personnel and customer to facilitate account and operational needs.