Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Navneet Kaur

Edmonton,AB

Summary

To seek a position in your organization where I can utilize and expand on my current knowledge and skills. Highly motivated and enthusiastic, well presented with a passion for providing exceptional hospitality and service. Over 7 years of experience in management, customer service and in implementing high levels of brand standards, while, delivering consistent high sales results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Michael Kors
07.2023 - Current
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Assistant Store Manager

Michael Kors
05.2023 - 06.2023
  • Meet personal and store sales goals
  • Assist in tracking and communicating business results
  • Provide highest level of sales service
  • Applied solid market knowledge and business operations expertise to strengthen processes and achieve continuous improved targets.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Assistant Store Manager

Michael Kors
04.2021 - 04.2023
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Sales Supervisor

Michael Kors
02.2019 - 03.2021
  • Assist in all areas of stock, shipping, receiving, procedures, and all shipping/ receiving related paperwork
  • Developed sales techniques and assist in the developing associates’ sales techniques to maximize sales
  • Assisted in receiving and display of new products, meeting planned promotions and seasonal rotation for sales events.

Store Manager

Burger King
02.2017 - 01.2019
  • Scheduling based on floor coverage and business
  • Recruited, trained and developed brand new for multiple locations.

Sales Associate

Michael Kors
10.2016 - 01.2019

Sales Associate

Zara
10.2015 - 09.2016

Education

Associate of Arts - Business Administration

Columbia College
Vancouver, BC
12.2016

High School Diploma -

Sharjah Indian School
Dubai, UAE
05.2013

Skills

  • Communication
  • Customer service
  • Leadership
  • Software Exceptional knowledge of Microsoft tools
  • Cost Control
  • POS Systems Operations
  • Employee Scheduling
  • Sales and Marketing
  • Strategic Planning
  • Language English, Punjabi, Hindi and Arabic

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Limited Working

Timeline

Assistant Store Manager

Michael Kors
07.2023 - Current

Assistant Store Manager

Michael Kors
05.2023 - 06.2023

Assistant Store Manager

Michael Kors
04.2021 - 04.2023

Sales Supervisor

Michael Kors
02.2019 - 03.2021

Store Manager

Burger King
02.2017 - 01.2019

Sales Associate

Michael Kors
10.2016 - 01.2019

Sales Associate

Zara
10.2015 - 09.2016

Associate of Arts - Business Administration

Columbia College

High School Diploma -

Sharjah Indian School
Navneet Kaur