Navneet Kaur
Mississauga,CA
Summary
Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Consultant, SAP SD
Infosys Limited, Client Alcon Inc.
03.2022 - 07.2023
- Collaborated with business stakeholders to understand their sales and distribution processes, business needs, and challenges
- Designed and configured SAP SD functionalities to meet the specific requirements of the business, ensuring that the solution aligns with industry best practices and the organization's processes
- Customizing the SAP SD module by configuring settings, defining data structures, and implementing enhancements to tailor the system to the client's needs
- Coordinated with the programmers to establish specifications and provided reference by writing documentation
- Conducted unit testing, integration testing, and user acceptance testing to ensure that the configured solution meets the defined requirements and functions as expected
- Provided end-user training and creating documentation to support the adoption of the new enhanced functionality
- Assisting with ongoing support, troubleshooting, and resolving issues related to the functionality after the system goes live
- Collaborating with other SAP functional consultants (such as SAP MM - Materials Management, SAP FI/CO - Finance and Controlling) to ensure seamless integration of processes across various modules
- Perform role of North America regional spoc and handled immediate business requirements and issues
Consultant
Infosys Limited, Client Alcon Inc
07.2019 - 02.2022
- Expertise in Implementing Incoming Projects: Have the knowledge and experience to effectively implement new projects and enhancements within the team
- Which included understanding project requirements, planning the implementation process, and ensuring successful execution
- Hands-On Expertise on Output Forms: Possess a deep understanding of output forms, which included various types of documents output
- Writing Functional Specifications and Designing Solutions: Was responsible for documenting the functional requirements of the projects and translating them into concrete solutions
- This involved writing detailed functional specifications that act as a guide for the development and implementation teams
- Strong Communication Skills in Business Communication: As a key team member, I had excel in communicating with stakeholders and team members effectively.Had strong business communication skills which enabled to convey complex technical information in a clear and understandable manner
- Leading Presentations for Design Approvals: I took the lead in presenting design solutions to stakeholders, seeking their approval for the proposed enhancements
- Completing Unit and Regression Testing Within Timelines: Testing is a crucial part of the development process, and I ensured that both unit testing and regression testing are completed within the set timelines
- Deploying Enhancements to Production: Oversee the deployment of these changes to the production environment, ensuring a smooth and seamless transition.
Consultant
SAP SD, Infosys Limited
02.2018 - 06.2019
- Managed application incidents, ensured they were addressed and resolved within the agreed SLAs with the client and handling priority incidents promptly
- Collaborated with stakeholders to contribute recommendations and deliver client objectives
- Mentored associate consultants to encourage enthusiasm toward tasks and responsibilities
- Conducted and documented Root Cause Analysis of production system failures to minimize future failures and optimize operations
- Gathered business requirements for SAP reporting and functionality enhancements
- Participated in training and managing new hires to bring new team members up to speed.
Consultant
SAP SD, Capgemini India Pvt. Ltd
06.2015 - 12.2017
- Get the new requirement from client for enhancements and coordinate with technical team to complete the requirement
- Coordinate with senior team members to prepare the functional specifications
- Get involved with user for UAT
- Provide Application Support for users, key users and subject matter experts by following Service Desk Processes and usage of the ticketing system
- Responsible for analyzing the needs of the business and its customers and coming up with solutions to business problems
- Involved in the designing, to enhance the existing functionality
- Coordinated with the Onshore Lead/ client and the offshore technical team to ensure smooth functioning of task completion as well as to build a strong understanding of operations and customer needs
- Identified and prepared Functional specifications and helped in cutover activity
- Visteon (Roll out and Go live support)
Marketing Executive
BB Marketing Technologies Pvt. Ltd
08.2012 - 01.2014
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis
- Created sales strategies to promote advertising offerings and motivate larger deals
- Expanded new businesses by developing powerful sales, advertising and marketing campaigns.
Marketing Executive
Donear Industries Limited
11.2011 - 07.2012
- Promoted new products and marketed the existing manufactured products
- Prepared sales reports
- Preparing sales plane and acquiring new markets.
Product Development Officer
JCT Limited
12.1998 - 03.2001
- Designing new fabrics and enhancing existing designs
- Took care of production activities to get samples delivered on time
- Getting samples approved for production
- Production follow up.
Education
Masters of Business -
AdministrationBharati Vidyapeeth University
D.O.B - undefined
BachelorEngineering Textile, Amravati University
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1985
Skills
- SAP SD Module Knowledge: A deep understanding of the SAP SD module and its integration with other SAP modules, such as MM (Materials Management), FI (Finance), and CO (Controlling)
- Debugging: Beginner's level ABAP knowledge to troubleshoot and identify issues in programs
- Business Process Understanding: Knowledge of end-to-end sales and distribution business processes, including sales order processing, pricing, billing, shipping, and logistics
- Configuration and Customization: Ability to configure and customize the SAP SD module to meet specific business requirements This includes setting up sales document types, item categories, pricing procedures, etc
- Sales Order Management: Proficiency in handling sales orders, from creation to delivery and invoicing, along with returns and complaints processing
- Pricing and Revenue Management: Expertise in defining pricing procedures, conditions, discounts, surcharges, and managing revenue recognition processes
- Integration with Other Modules: Understanding of how SAP SD integrates with other SAP modules like MM, FI, and CO
- Order-to-Cash (O2C) Process: Knowledge of the end-to-end order-to-cash process and its impact on financials
- Intercompany Sales and Third-Party Processing: Familiarity with handling intercompany sales scenarios and managing third-party order processing
- Output Determination: Ability to configure output types for various sales documents, including sales orders, delivery notes, and invoices
- Testing and Support: Capable of conducting testing activities, including unit testing, integration testing, and user acceptance testing Also, providing post-go-live support and handling end-user queries
- Communication and Collaboration: Strong communication skills to interact with business stakeholders, project teams, and technical teams
- Continuous Learning: A willingness to stay updated with the latest SAP SD features, functionalities, and industry best practices
Certification
Certified in SAP Sales and Distribution April 2014.
Timeline
Consultant, SAP SD
Infosys Limited, Client Alcon Inc.
03.2022 - 07.2023
Consultant
Infosys Limited, Client Alcon Inc
07.2019 - 02.2022
Consultant
SAP SD, Infosys Limited
02.2018 - 06.2019
Consultant
SAP SD, Capgemini India Pvt. Ltd
06.2015 - 12.2017
Marketing Executive
BB Marketing Technologies Pvt. Ltd
08.2012 - 01.2014
Marketing Executive
Donear Industries Limited
11.2011 - 07.2012
Product Development Officer
JCT Limited
12.1998 - 03.2001
Masters of Business -
AdministrationBharati Vidyapeeth University
D.O.B - undefined
BachelorEngineering Textile, Amravati University
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