Primarily responsible for designing, developing, integrating, maintaining, and implementing ERP Logic's add-on (proprietary) solutions (intellectual property) within both SAP C4C and other ERP systems that can be resold and re-implemented at various clients. Responsible for delivering client-specific solutions on-time, within budget, and with high quality; also accountable for solution acceptance and collecting client feedback.
- Presents designed solutions, re-engineered processes, and project understanding to both internal and client teams at various phases of the project lifecycle.
- Collaborates with clients' teams, including development (IT) departments, to understand pain points, identify needs, and propose tailored solutions.
- Supports sales and pre-sales teams by understanding prospective client requirements, identifying gaps, and providing high-level solutions, including SAP C4C integration recommendations.
- Enables and trains other development team members on SAP Business ByDesign Software Development Kit (SDK) capabilities and best practices for both SAP C4C and related integrations.
- Ensures projects remain on track by closely monitoring progress against key milestones and addressing any challenges or roadblocks.
- Contributes to business growth by engaging in pre-sales activities, offering technical insights during client presentations, and creating customized proposals.
- Reduces deployment time through process optimization and automation, ensuring faster and smoother solution delivery.
- Implements effective change management strategies to support smooth transitions during major system upgrades or updates.
- Conducts thorough quality assurance testing to ensure data accuracy and solution integrity before deployment.
- Travels to client locations to implement SAP solutions, including SAP C4C, and provides post-installation support.