Navjot Singh Sandhu
Waterloo,ON
Summary
Experienced IT professional in implementing, and maintaining robust network infrastructures and systems. Capable in managing both Windows and Linux environments, ensuring high availability, performance, and security of network operations. Skilled in troubleshooting complex issues, optimizing system performance, and implementing advanced network solutions. Committed to continuous improvement and staying current with the latest industry trends and technologies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
User Support Technician
Computer Success
04.2012 - 02.2023
- Improved system performance through regular software updates, patches, and security measures.
- Assisted in hardware upgrades, leading to improved overall system reliability and efficiency.
- Reduced downtime for end-users by proactively maintaining hardware and software systems.
- Managed help desk tickets with exceptional attention to detail, ensuring resolution within established timeframes.
- Supported users during software migration processes, minimizing disruption to their daily workflows while maximizing adoption rates.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
Computer Network Technician
Preet Computers
03.2014 - 02.2017
- Setting up and configuring network hardware such as routers, switches, firewalls, and access points.
- Installing and configuring network software and operating systems.
- Monitoring network performance to ensure it operates efficiently.
- Troubleshooting network connectivity issues to minimize downtime and service disruptions.
- Performing regular maintenance and updates to network systems.
- Maintaining accurate documentation of network configurations, changes, and maintenance activities.
- Preparing reports on network performance and incident resolution.
Information Technology Specialist
NSPL Research and Training Center
09.2017 - 11.2019
- Diagnosing and resolving technical issues related to hardware and software.
- Providing solutions for network connectivity problems.
- Installing, configuring, and upgrading computer hardware and software.
- Setting up new user accounts, workstations, and devices.
- Ensuring that all installations comply with company policies and IT standards.
- Performing routine maintenance tasks, such as software updates and patches.
- Ensuring that antivirus software and security measures are up to date.
- Managing backups and data recovery procedures.
- Using remote access tools to troubleshoot and resolve user issues from different locations.
Digital Marketing Specialist
Self-employed
06.2018 - Current
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Created Pay-Per-Click campaigns to drive targeted traffic to company website.
- Implemented new strategies to improve click-through rates and conversion.
- Own affiliate marketing website (www.jiyoinsurance.com)
Education
Bachelor of Science - Information Technology
Khalsa College Amritsar
Associate of Science - Network And System Administration
Conestoga College Institute of Technology And Advanced Learning
08.2024
Skills
WINDOWS SERVER ADMINISTRATION
- Configuring Windows server with hostname and IP address
- Active Directory Domain Services (domain promotion)
- Joining member servers and workstations to DC
- File Server (Creating File Shares, NTFS permissions)
- DNS configuration (forward lookup, reverse lookup)
- DHCP configuration
- Active Directory Users and Computers
- Active Directory Domain and Trusts (Creating trust between the domains)
- Network load balancers (NLB)
- Configuring SAN server (ISCSI)
- Configuring web server (IIS)
- Windows Defender firewall with advanced security
- HYPER-V
- Failover clustering
- SQL Server
- SQL server mirroring
- Exchange server configuration and management
- Active directory sites and services
- Windows server update services (WSUS)
- Active directory certificate and services (ADCS)
- Windows deployment server (WDS)
SQL SERVER ADMINISTRATION
- Installing, configuring, and upgrading SQL Server instances
- Setting up database servers
- Monitoring database performance
- Implementing regular maintenance tasks such as index optimization, statistics updates, and data cleanup
- Database Mirroring
EXCHANGE SERVER ADMINISTRATION
- Deployment of exchange server
- Mailbox configuration
- Configuring database availability groups (DAGs)
- User management
LINUX ADMINISTRATION
- Linux server configuration (Redhat and Debian)
- Commands such as (touch, mkdir, ls, cp, mv, rm, pwd, date, echo, history, which)
- Redirection rule (use of >,>>, 2>, 2>>, &, &>>, , ; )
- User management (useradd, groupadd, passwd, usermod, groupmod, userdel, groupdel, groupmems)
- Vim editor, nano editor, vi editor
- Cat utility
- UID, GID, PID
- Renaming user account, locking user account
- Password policy (chage command)
- Sudo
- Permissions on files and folders (chmod)
- Chown (assigning user owner)
- Chgrp (assigning group owner)
- Umask
- Tar command (-czf for backup, -xvf for extraction)
- Du -h (disk utilization command)
- ACLs (setfacl to set the permission, getfacl to display the acl permission)
- Grep command (search by string)
- Find command (search by file or folder)
- Hard link and soft link (ln -l, ln -s)
- Scheduling tasks (at, crontab)
- Disk Management (lsblk, df -h)
HYPERVISORS
- Hyper-V
- VMware ESXi
- Oracle Virtual Box
CLOUD TECHNOLOGY
- Azure Active Directory
- Amazon Web Services
OTHER SKILLS
- Incident Management
- Infrastructure Planning
- Change Management
- Change Implementation
- Infrastructure Administration
- Managing test environments
- Managing and configuring infrastructure
- SEO
Websites
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Accomplishments
- Successfully Contributed to All Projects: Actively participated in and completed all assigned projects over the past 1 year and 3 months, demonstrating a consistent commitment to excellence.
- Project Lead: Served as the project lead in the second semester, guiding the team to successfully achieve project goals and fostering collaborative teamwork.
- Top Scorer: Achieved the highest marks in the first and last semester of the Network and System Administration course, showcasing strong academic performance and a deep understanding of the subject matter.
Certification
- (Microsoft Azure Certification) AZ-104
Timeline
Digital Marketing Specialist
Self-employed
06.2018 - Current
Information Technology Specialist
NSPL Research and Training Center
09.2017 - 11.2019
Computer Network Technician
Preet Computers
03.2014 - 02.2017
User Support Technician
Computer Success
04.2012 - 02.2023
Associate of Science - Network And System Administration
Conestoga College Institute of Technology And Advanced Learning
- (Microsoft Azure Certification) AZ-104
Bachelor of Science - Information Technology
Khalsa College Amritsar
Similar Profiles
Joseph LeachJoseph Leach
Project Manager at SUCCESS Computer ConsultingProject Manager at SUCCESS Computer Consulting
Carlos RiveraCarlos Rivera
Chess Teacher at Success Academy Charter SchoolsChess Teacher at Success Academy Charter Schools
Colby ThutaColby Thuta
Leadership Student at Global Students Success ProgramLeadership Student at Global Students Success Program