Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
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Navjot Singh Sandhu

Waterloo,ON

Summary

Experienced IT professional in implementing, and maintaining robust network infrastructures and systems. Capable in managing both Windows and Linux environments, ensuring high availability, performance, and security of network operations. Skilled in troubleshooting complex issues, optimizing system performance, and implementing advanced network solutions. Committed to continuous improvement and staying current with the latest industry trends and technologies.

Overview

15
15
years of professional experience

Work History

Digital Marketing Specialist

Self-employed
06.2018 - Current
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
  • Created Pay-Per-Click campaigns to drive targeted traffic to company website.
  • Implemented new strategies to improve click-through rates and conversion.
  • Own affiliate marketing website (www.jiyoinsurance.com)

User Support Technician

Computer Success
04.2012 - 02.2023
  • Improved system performance through regular software updates, patches, and security measures.
  • Assisted in hardware upgrades, leading to improved overall system reliability and efficiency.
  • Reduced downtime for end-users by proactively maintaining hardware and software systems.
  • Managed help desk tickets with exceptional attention to detail, ensuring resolution within established timeframes.
  • Supported users during software migration processes, minimizing disruption to their daily workflows while maximizing adoption rates.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed, configured and maintained computer systems and network connections.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.

Computer Instructor

Dare Education Institute
09.2009 - 03.2012
  • Used lectures, demonstrations and discussions to instruct students individually and in small groups.
  • Invigilated and graded projects, quizzes and examinations.

Education

Associate of Science - Network And System Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08.2024

Bachelor of Science - Information Technology

Khalsa College Amritsar
Amritsar, India
06.2009

Skills

  • Network Troubleshooting
  • Remote Access
  • Technical Support
  • Hardware troubleshooting
  • Server Management
  • User Management
  • Virtualization
  • Desktop troubleshooting
  • Hardware and software installation
  • Server maintenance
  • Backup Management
  • Windows administration
  • Network Administration
  • Virtualization Technologies
  • Patch management
  • IP Addressing and Subnetting
  • Active Directory Domain Services (ADDS)
  • Active Directory Sites and Services
  • Active Directory Certificate Services (ADCS)
  • File Server
  • Print Server
  • Internet Information Services
  • Group Policy Objects
  • Failover Clustering
  • Windows Update Services
  • Windows Deployment Services
  • Linux Server Installation
  • Linux Administration Skills
  • Linux user management
  • Linux Permissions on files and folders
  • ACLs
  • SSH/SCP
  • Apache Server
  • Guacamole

Websites

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Accomplishments

  • Successfully Contributed to All Projects: Actively participated in and completed all assigned projects over the past 1 year and 3 months, demonstrating a consistent commitment to excellence.
  • Project Lead: Served as the project lead in the second semester, guiding the team to successfully achieve project goals and fostering collaborative teamwork.
  • Top Scorer: Achieved the highest marks in the first semester of the Network and System Administration course, showcasing strong academic performance and a deep understanding of the subject matter.

Timeline

Digital Marketing Specialist

Self-employed
06.2018 - Current

User Support Technician

Computer Success
04.2012 - 02.2023

Computer Instructor

Dare Education Institute
09.2009 - 03.2012

Associate of Science - Network And System Administration

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Science - Information Technology

Khalsa College Amritsar

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Navjot Singh Sandhu