Navjot Kaur
Halifax,Canada
Summary
Results-driven professional with leadership experience in revenue management and a strong commitment to customer satisfaction and business objectives. Skilled in relationship building and critical thinking, dedicated to delivering exceptional service and achieving positive outcomes in fast-paced environments.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Overnight Lead Department Manager
Walmart Supercentre
Halifax, Canada
05.2025 - Current
- Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
- Assessed merchandise presentation and store appearance, identified deficiencies, and executed merchandising and display changes to maintain store standards.
- Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
- Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are handled according to Company guidelines.
- Inspects assigned areas of the store to ensure physical facilities are secure and compliant with safety and security standards.
- Participates in the training and development of overnight associates to support productivity, performance, and achievement of stocking and operational goals.
Stock Unloader Department Manager
Walmart Supercentre
Cornwall, Canada
10.2023 - 05.2025
- Drives sales and profit goals through budgeting, forecasting, and analyzing financial data and market trends.
- Managed expenses and communicated sales performance, fostering team accountability.
- Develops and implements operational plans with the management team.
- Directs staff to maintain store standards, pricing accuracy, and effective merchandising.
- Ensured adherence to safety, asset protection, and quality standards, minimizing risks and maintaining operational integrity.
- Monitors compliance with company policies and proactively addresses risks.
- Acted as customer service ambassador, resolved issues to enhance shopping experience and build customer loyalty.
- Coaches associates on delivering excellent service.
- Builds relationships with local organizations.
- Leads team meetings, drives associate engagement, and fosters professional development.
- Identifies and develops high-potential talent.
- Upholds company values through honest feedback and disciplinary action.
- Ensures secure handling of regulated and high-value merchandise.
- Manages daily cash handling up to $250,000, maintaining compliance with company standards.
Merchandising Store Associate
Walmart Supercentre
Cornwall, Canada
05.2022 - 10.2023
- Arranged supplies and merchandised products while removing damaged items to enhance shopping experience.
- Used inventory management systems and completed bin audits, designed layouts of floors, shelves, and displays to optimize sales, labeled and priced merchandise, secured fragile and high-shrink products.
- Stocked shelves with merchandise, maintained inventory levels, and organized store displays to ensure maximum visibility of products.
- Assessed assigned areas and displays to maintain presentable condition, restocked, and reorganized merchandise, and followed loss prevention guidelines to deter theft.
- Stocked shelves and maintained inventory levels while organizing displays to maximize product visibility and sales potential.
- Assessed and maintained condition of assigned areas and displays, restocked and reorganized merchandise, and implemented loss prevention guidelines to minimize theft.
Production Worker
Olymel
Cornwall, Canada
12.2021 - 06.2022
- Set up and operate production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Looked through work orders to determine the type and quantity of materials needed for each production batch and then measured and weighed items to meet quality standards and prevent waste.
- Weighed and loaded orders according to project specifications to reduce any room for error.
- Examined final products for conformance with quality and design standards which resulted in great customer satisfaction.
- Sorted and packaged products to prepare for processing or shipment within Canada.
- Attached identification labels for finished packaged items or stamped lot numbers and shipping destination information on each pack.
- Cleaned up the work area at the end of the shift to maintain a safe working environment and then organized storage areas for efficient retrieval of items for the next shift.
Education
Business -
St Lawrence College
Cornwall, Canada 09.2021 - 04.2023
Basic Training Diploma - Computer Applications
Immortal Info Solutions
Skills
- MS Word
- MS Excel
- Microsoft PowerPoint
- SharePoint
- Adobe Acrobat
- Leadership
- Operational management
- Problem-solving
- Team player
- Budget management
- Safety compliance
- Sales reporting
Timeline
Overnight Lead Department Manager
Walmart Supercentre
05.2025 - Current
Stock Unloader Department Manager
Walmart Supercentre
10.2023 - 05.2025
Merchandising Store Associate
Walmart Supercentre
05.2022 - 10.2023
Production Worker
Olymel
12.2021 - 06.2022
Business -
St Lawrence College
09.2021 - 04.2023
Basic Training Diploma - Computer Applications
Immortal Info Solutions