Navjot Kaur
Brampton,Canada
Summary
To gain a dynamic and challenging role in the area of expertise that will offer the best opportunity for further development of my abilities, skills and knowledge in an established firm with long term career growth possibilities.
Overview
4
4
years of professional experience
Work History
Administrative assistant
Charger logistics
Brampton, ON, Canada
07.2023 - Current
- Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly
- Assist in training staff members and new hires
- Implement and monitor programs as directed by management, and see the programs through to completion
- Generate memos, emails and reports when appropriate
- Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
- Maintain office supplies by checking inventory and order items
- Respond to questions and requests for information
- Answer incoming calls and assume other receptionist duties when needed
Inventory Associate I
DSV Distribution Inc.
05.2022 - 07.2023
- Perform counts and ensure all inventory is accounted for and reported according to company policy
- Maintain accurate warehouse inventory
- Relocate material to keep and maintain inventory range and locations
- Function autonomously, reporting progress and issues to supervisor/management
- Maintain appropriate records and reports to ensure inventory control and security. Conduct physical inventory as required. Assist in conduct daily / monthly 'in-house' cycle count when required, support shipping / receiving in locating missing items throughout facility.
- Investigate and correct discrepancies in reported quantities and locations of all inventory
- Assist supervision/management as needed
- Lead others in safe work practices, especially when in a distribution center environment
Lead Warehouse Associate
TSC
Mississauga, ON
09.2021 - 05.2022
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
- Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
Customer Service Representative
Toronto Sweets and Snacks Factory
Mississauga, ON
10.2021 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Business diploma -
Canadore College
2023
Senior secondary education - Commerce
Supreme Convent School, Punjab, India
2020
Skills
- Adaptability
- Accountability
- MS Office
- Customer Service
- Team Player
- Relationship Management
- Time Management
- Organization
- Goal Orientation
- People Orientation
- Passion
- Minimal Supervision
- Problem Solving
- Active Listening
- Strong Work Ethics
- Client Relations
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Administrative assistant
Charger logistics
07.2023 - Current
Inventory Associate I
DSV Distribution Inc.
05.2022 - 07.2023
Customer Service Representative
Toronto Sweets and Snacks Factory
10.2021 - 02.2022
Lead Warehouse Associate
TSC
09.2021 - 05.2022
Business diploma -
Canadore College
Senior secondary education - Commerce
Supreme Convent School, Punjab, India