Shaiza Khan
Edmonton,Canada
Summary
Detail-oriented administrative professional with experience in regulated, public-facing environments. Graduate of the Bachelor of Business Administration (Accounting) from the Northern Alberta Institute of Technology, with a strong interest in building a long-term career in the accounting profession. Demonstrated strengths in records management, data accuracy, customer service, and maintaining confidentiality, supported by a solid foundation in accounting principles and business operations.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Cranesmart
09.2024 - Current
- Coordinate domestic, U.S., and international shipping of large-scale crane and rig safety systems ensuring accurate documentation and timely delivery.
- Perform comprehensive data entry for all new crane and rigging systems, spare parts, and replacement components, maintaining accurate records across internal systems.
- Process and manage all invoicing for Cranesmart and Rigsmart using AIMS, including invoice creation, system entry for audit and data-tracking purposes, and distribution to customers via email or customer portals.
- Receive, review, and process all sales and service orders ensuring accuracy and alignment with operational and billing requirements.
- Maintain organized administrative records to support operational efficiency, financial tracking, and cross-departmental coordination between sales, service, and logistics teams.
Customer Service Representative
Bank of Montreal
07.2021 - 09.2024
- Assisted customers with daily banking needs while resolving basic to complex account issues with high accuracy
- Recommended appropriate banking products and services based on customer needs
- Consistently met weekly, quarterly, and annual sales targets
- Maintained confidentiality and compliance with financial regulations
Security Officer
Premier Security
08.2019 - 04.2020
- Licenced security officer for industrial sites
- Monitoring laboratories & mechanical rooms to ensure safety and compliance
- Maintained accurate incident reports and logs
Sales Associate
The Shoe Company
05.2017 - 07.2019
- Proactively assisted customers on the sales floor and at the point of sale
- Maintained store cleanliness and organization in a large retail environment
- Stocked, merchandised, and rearranged products to support sales goals
Education
Bachelors - Business Administration - Accounting
Northern Alberta Institute of Technology
12.2025
High School Diploma -
J Percy Page High School
06.2017
Skills
- Attention to detail
- Time management
- Organizational skills
- Multitasking
- Written communication
- Verbal communication
- Professionalism
- Punctuality
- Reliability
- Adaptability
- Independent work
- Team collaboration
- Customer service and support
- Relationship management
- Quick learning
- System adaptability
- Microsoft Excel proficiency
- AIMS proficiency
- Data systems proficiency
- Customer invoicing expertise
- Credit card processing expertise
Timeline
Administrative Assistant
Cranesmart
09.2024 - Current
Customer Service Representative
Bank of Montreal
07.2021 - 09.2024
Security Officer
Premier Security
08.2019 - 04.2020
Sales Associate
The Shoe Company
05.2017 - 07.2019
Bachelors - Business Administration - Accounting
Northern Alberta Institute of Technology
High School Diploma -
J Percy Page High School