Navjot Kaur
Calgary,AB
Summary
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Overview
6
6
years of professional experience
Work History
Server
Mighty Halifax style Donair
Ramsay
07.2022 - Current
- Customer Service: Greeting customers, taking orders, and ensuring a positive dining experience
- Menu Knowledge: Familiarity with the menu offerings, including specials, ingredients, and preparation methods
- Order Accuracy: Accurately taking orders and communicating them to the kitchen or bar
- Food and Beverage Service: Serving food and drinks to customers in a timely manner
- Upselling: Suggesting additional menu items, beverages, or specials to enhance the dining experience and increase sales
- Table Maintenance: Setting tables, clearing dishes, and resetting tables for the next customers
- Payment Handling: Presenting bills, processing payments, and handling cash or credit card transactions
- Teamwork: Collaborating with kitchen staff, bartenders, and other servers to ensure efficient operation
- Customer Relations: Addressing customer inquiries, concerns, and complaints in a professional manner
- Cleanliness and Organization: Keeping the dining area, service stations, and work areas clean, organized, and stocked with necessary supply.
Bartender
Mumbai bites
10.2023 - 05.2024
- Mixing Drinks: Preparing and serving a variety of alcoholic and non-alcoholic beverages according to recipes and customer preferences
- Customer Service: Interacting with customers, taking orders, and ensuring a pleasant experience
- Knowledge of Beverages: Having a good understanding of different types of drinks, cocktails, and their ingredients
- Stock Management: Monitoring and maintaining inventory levels of beverages and bar supplies
- Cleanliness and Hygiene: Keeping the bar area clean and sanitized, including glassware and utensils
- Cash Handling: Processing payments, managing cash, and operating point-of-sale systems
- Safety and Compliance: Adhering to alcohol serving laws and regulations, ensuring responsible service of alcohol
- Teamwork: Collaborating with other staff members, such as servers and kitchen staff, to ensure smooth operation
- Problem Solving: Resolving customer complaints or issues related to service or drinks
- Upselling: Recommending additional items or specials to customers to increase sale.
Retail store and UPS location for pickup and drop off packages
N.E. COPIES AND MORE
06.2021 - 04.2022
- In Sales: Ensuring that all customers receive excellent service through direct salesmanship and prompt and courteous service
- Assisting customers with questions, needs and purchases
- Attending weekly sales meetings
- Cultivating successful relationships with retail customers
- Leading all social media sales in initiatives
- Preparing merchandise for display
- Package Handler: Offload inbound mail while ensuring that it is transported to assigned sorting rooms
- Examine outgoing packages for damage and ensure that proper measures are taken to handle the situation
- Effectively handling fragile items and hazardous materials in a safe manner
- Proper assembling, lining and padding cartons and crates to prepare them for shipment.
Safety and Compliance analyst
Trux solutions
Calgary
04.2020 - 02.2021
- Handling various trucking companies as Safety and client coordinator
- Helping them with their safety and maintenance department to maintain their satisfaction rating for safety fitness certificates and to build up their career profile
- I have voluntarily worked with NSE Auditor Mr
- Raj Walia to learn the basic concepts for audit and helped in auditing various transport companies in Alberta
- Responsibilities: Driver application completion
- Maintain logbooks records for all companies
- DOT drug tests% such as pre-employment, post-accident and random
- Regularly visiting all clients for safety meetings
- Meetings with clients to discuss their problems
- Discussing problems with clients regarding their tickets and violations
- Monitoring carrier profiles for all companies
- IFTA
- Registry clerical work
- Annual review of the companies
- Post accidental analysis
- Risk evaluation.
Veterinary Office Assistant
Prairie Winds Animal Clinic
Calgary
06.2018 - 02.2020
- Recording Maintain medical records about animals in veterinary software
- Relevant information about animals including weight and types of medication given
- Grooming and bathing animals
- Handling and soothing animals during examinations, treatments and vaccinations
- Feeding and providing water to animals at regular intervals throughout the day
- Advising owners of pets about caring for their animals at home.
Education
Veterinary Office Assistant Certificate -
Bow Valley College
12.2019
B.Sc. Textile Designing -
Panjab University Chandigarh
12.2016
Skills
- Exceptional listener and communicator who effectively conveys information verbally and in written
- Language skills-English, Hindi, Punjabi
- Personable professional whose strengths include cultural sensitivity and ability to build rapport with a diverse workforce in multicultural settings
- Effective computer skills- Literate performer with extensive software proficiency covering a wide variety of applications like Microsoft Word, Excel, Power Point, Publisher
- Ability to multi-task and meet tight deadlines
- Problem-solving skills
Languages
English
Full Professional
References
Reference available on request
Timeline
Bartender
Mumbai bites
10.2023 - 05.2024
Server
Mighty Halifax style Donair
07.2022 - Current
Retail store and UPS location for pickup and drop off packages
N.E. COPIES AND MORE
06.2021 - 04.2022
Safety and Compliance analyst
Trux solutions
04.2020 - 02.2021
Veterinary Office Assistant
Prairie Winds Animal Clinic
06.2018 - 02.2020
Veterinary Office Assistant Certificate -
Bow Valley College
B.Sc. Textile Designing -
Panjab University Chandigarh