Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Navjot Kaur

Halifax,NS

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols.

Overview

2
2
years of professional experience

Work History

Crew Leader

McDonald’s
09.2022 - Current
  • Provided a positive customer experience with fair, friendly, and courteous service.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Registered sales on the cash register by scanning items and totaling customers' purchases
  • Resolved customer issues and answered questions
  • Adhered to proper food handling, safety, and sanitation standards during food preparation
  • Maintained sanitization by cleaning and maintaining all areas of the restaurant
  • Performed paper work duties as assigned.

Cashier and Customer Representative

Popeye’s Louisiana kitchen
05.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.

Cashier and Customer Representative

Churches Texas Chicken
01.2022 - 04.2022
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
  • Conducted surveys to determine customer opinion of products and services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

BBA - Business Management

Loyalist College
Belleville, ON
04.2023

Skills

  • Communication Skills(Multilingual)-Fluent in English, Hindi, and Punjabi languages
  • Teamwork-Excellent team player with a focus on collaboration, team-building, and customer relations
  • Money Math Skills-Responsible for handling cash at Point of Sales(POS) and Telephone orders
  • Additional skills: Punctuality, Adaptability, Positive Attitude
  • Prioritization, Multitasking, and problem-solving abilities in a fast-paced environment
  • Experienced with Microsoft Office (Word, Excel, PowerPoint) on Windows or Mac OS
  • Safety Guidelines
  • Dress Code Enforcement

Availability

Full Time (SUNDAY-SATURDAY)

References

  • Sauravpreet Singh, Manager of Churches Texas Chicken, preetsourav5@gmail.com
  • Gladys Ermita, Schedule Manager of MacDonald’s, gladysermita.doylefoods@gmail.com

Timeline

Crew Leader

McDonald’s
09.2022 - Current

Cashier and Customer Representative

Popeye’s Louisiana kitchen
05.2022 - 09.2022

Cashier and Customer Representative

Churches Texas Chicken
01.2022 - 04.2022

BBA - Business Management

Loyalist College

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Navjot Kaur