NAVDEEP KAUR BRAR
Brampton,ON
Summary
Proven leader in customer experience management and strategic sales, I significantly enhanced customer loyalty at JP'S VELVET SALON. Skilled in sales floor oversight and staff training, I excel in optimizing customer flow and merchandising trends to drive business success. My approach combines rigorous inventory control with dynamic team supervision, ensuring top-notch service and compliance.
Overview
4
4
years of professional experience
Work History
Store Supervisor
JP'S VELVET SALON
Brampton, Ontario
03.2022 - Current
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Organized promotional events to attract new customers and increase sales.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Oversaw inventory control for retail products and supplies.
- Ensured compliance with state regulations regarding cosmetology practices.
- Placed inventory orders, monitored shelf stock and tracked expenses.
General Laborer
IMS
Brampton, Ontario
12.2020 - 07.2021
- Organized inventory in the warehouse according to established procedures.
- Packed products in accordance with specified instructions.
- Weighed packages to determine shipping costs.
- Checked stock levels on a daily basis to ensure availability of items for shipment.
Education
Information Systems Business Analysis
Northern College At Pures
Scarborough, ON12-2021
International Business Management
NORTHERN COLLEGE AT PURES
SCARBOROUGH,ON04-2021
Skills
- Sales floor oversight
- Customer loyalty and retention
- Strategic sales
- Customer flow monitoring
- Merchandising trends
- Customer experience management
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Store Supervisor
JP'S VELVET SALON
03.2022 - Current
General Laborer
IMS
12.2020 - 07.2021
Information Systems Business Analysis
Northern College At Pures
International Business Management
NORTHERN COLLEGE AT PURES
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