NAVDEEP DEEP NA
Brampton,Ontario
Summary
A personable individual with strong organization skills multitasking and building relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Post Office Clerk
Shoppers Drug Mart
06.2023 - Current
- Improved customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Streamlined package processing for faster delivery times by implementing organized sorting methods.
- Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
- Ensured seamless operations during staff absences by providing coverage as needed across various roles.
- Utilized customer service skills to provide exceptional service for repeat clientele.
Food Counter Attendant
APNA PIND RESTARAUNT
08.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
- Supported catering orders, coordinating with kitchen staff to ensure timely preparation and delivery.
- Promoted special menu items, resulting in increased sales of featured dishes.
Education
POST GRADUATE - Human Resources Management
NIAGARA COLLEGE AT TORONTO SCHOOL OF MANAGEMENT
12.2023
Skills
- Workplace Safety Awareness
- Cash Handling Expertise
- Physical Stamina
- Customer Service Excellence
- Package Processing Efficiency
- Problem-Solving Aptitude
- Teamwork Orientation
- Computer Literacy
Languages
English
Full Professional
Certification
SMART SERVE CERTIFICATE
Software
MICROSOFT WORD , EXCEL AND POWERPOINT
AVAILABILITY
FULL TIME AVAILABLE
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Team Building / Company RetreatsCompany CultureWork-life balanceStock Options / Equity / Profit SharingFlexible work hoursAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Interests
EXPLORE NEW THINGS
Timeline
Food Counter Attendant
APNA PIND RESTARAUNT
08.2023 - 12.2023
Post Office Clerk
Shoppers Drug Mart
06.2023 - Current
POST GRADUATE - Human Resources Management
NIAGARA COLLEGE AT TORONTO SCHOOL OF MANAGEMENT