Ben Ouellette
Fort Saskatchewan,AB
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at Shoppers Drug Mart and Home Depot. Excels in teamwork and problem-solving, significantly reducing wait times and enhancing customer satisfaction. Known for reliability and a strong work ethic, consistently delivering accurate and efficient service.
Overview
2
2
years of professional experience
Work History
Post Office Clerk
Shoppers Drug Mart
09.2022 - Current
- Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
- Reduced wait times for customers by consistently maintaining a well-organized work area.
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.
- Expedited parcel retrieval for customers using an organized storage system for easy access.
- Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
Cashier
Home Depot
05.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Fort Saskatchewan High School
Fort Saskatchewan, AB06.2023
Skills
- Cash handling expertise
- Teamwork orientation
- Basic Math Competence
- Workplace safety awareness
- Problem-solving skills
- Customer Service
- Work Ethic and Integrity
- Reliability and punctuality
Languages
English
Additional Information
References available upon request.
Timeline
Post Office Clerk
Shoppers Drug Mart
09.2022 - Current
Cashier
Home Depot
05.2022 - 09.2022
High School Diploma -
Fort Saskatchewan High School
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