Summary
Overview
Work History
Education
Skills
Languages
LLQP License
Timeline
Manager

Navdeep Bassan

Kitchener,ON

Summary

Motivated service worker with exceptional social skills, communication abilities, and a strong customer service background. Dedicated to following health and safety guidelines, as well as handling food items properly. Pursues every opportunity to support team members and proactively address any issues that may arise. Outgoing fast food worker with a background in various foodservice settings. Well-organized and hardworking with a passion for ensuring customer satisfaction. Talented at multitasking and remaining calm under pressure when handling numerous orders during busy hours.

Overview

7
7
years of professional experience

Work History

Manager

Double Double Pizza & Chicken
05.2021 - 09.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction
  • Received and processed customer payments and estimated and communicated wait times accurately.

Pizza Maker

Double Double Pizza & Chicken
01.2017 - 01.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.

Education

Bachelor of Arts - Kinesiology

Wilfrid Laurier University
Waterloo, ON
05-2029

High School Diploma -

Preston High School
Cambridge, ON
06.2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Schedule Management
  • Cleaning and organization
  • Order documentation
  • Kitchen Safety Standards

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

LLQP License

Licensed to sell life insurance and related products in Canada under the Life License Qualification Program (LLQP). Strong understanding of insurance principles, ethics, and compliance. Authorized to advise clients on life, accident, and sickness insurance solutions

Timeline

Manager

Double Double Pizza & Chicken
05.2021 - 09.2023

Pizza Maker

Double Double Pizza & Chicken
01.2017 - 01.2021

Bachelor of Arts - Kinesiology

Wilfrid Laurier University

High School Diploma -

Preston High School

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Navdeep Bassan